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FAQs

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Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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‎07.08.2024 13:34

How do I proceed with the error message: Too little storage space due to a full temp folder?

The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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‎01.08.2024 11:47

How do I change the login to Windows 10?

Under Account, you can switch between the Microsoft account or Local account as required.
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‎31.07.2024 10:24

Why does the switch-on button on the LIFE H10 hard floor cleaner activate it when it is stationary?

The appliance is always switched on using the power button.
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‎29.07.2024 08:49

Why does the sleep mode not significantly reduce the noise of the LIFE P901 air conditioner?

During cooling, the compressor continues to run.
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‎18.07.2024 14:09

How do I restart Windows 10 completely?

Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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‎06.11.2024 09:37

Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?

Charge the discharged battery of your job site radio sufficiently before switching it on again.
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‎11.07.2024 10:27

Why does my web radio switch off when I lock my screen?

If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
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‎18.10.2024 13:18

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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‎08.07.2024 13:55

How can I find out if my device supports Windows Hello?

Open the Windows settings with the key combination ‘Windows’ + ‘i’, go to ‘Accounts’ and then to ‘Login options’.
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‎06.11.2024 08:42

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.
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‎08.07.2024 10:10

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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‎08.07.2024 10:09

My HP printer is not printing, what can I do?

The company Hewlett Packard offers a diagnostic tool for printing and scanning problems for download.
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‎08.07.2024 10:07

My Android TV shows a duplicate image after an update, what can I do?

Download the original software from the MEDION website, unzip the file on a USB stick and follow the instructions in the installation guide.
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‎14.10.2024 14:46

What temperature range can be set on the MEDION LIFE P701 mobile air conditioner?

The temperature settings range between 16° C and 32° C (60.8° F and 89.6° Fahrenheit).
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‎28.10.2024 13:02

Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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‎04.07.2024 10:51

What functions does the robot vacuum cleaner MEDION X40 SW have in offline mode?

The robot vacuum cleaner can only be used offline by pressing the start / pause button for vacuuming and mopping, as well as returning to the charging station. Many advanced functions and scheduled cleaning are not available without the app.
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100% helpful (1/1)
‎28.10.2024 11:52

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

What do I do if I have forgotten the password for a Microsoft account?

If two-step verification is enabled and no alternative verification method is available, Microsoft cannot help. Without this verification, you should try the sign-in utility or fill out the Microsoft account recovery form to get feedback.
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‎04.11.2024 09:48

How do I fix problems with the touchpad and keyboard on my MEDION E16419 notebook?

This can be remedied by installing the Intel® Driver and Support Assistant.
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‎24.06.2024 10:55
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