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FAQs

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Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.
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‎22.05.2024 12:06

How do I find out if my computer supports TPM 2.0?

This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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‎15.05.2024 08:57

Which Windows 10 version will I get when I upgrade?

With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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‎14.05.2024 09:37

How do I activate the administrator account?

This FAQ explains how to activate the admin account.
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‎13.05.2024 14:10

Basic information on the MEDION MD 11760 double zone air fryer.

In this FAQ you will find basic information and troubleshooting for the MD 11760 air fryer.
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‎10.05.2024 13:58

Why is the radio display dark?

The display is dimmed during the firmware update.
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‎08.05.2024 11:17

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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‎07.05.2024 08:57

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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‎30.04.2024 10:33

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26

How do I connect the wireless keyboard and mouse to the E27419 / E27403 All-In-One PC?

Learn how to connect your wireless keyboard and mouse with this FAQ.
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‎17.04.2024 08:49

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.
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‎22.04.2024 10:29

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
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‎15.04.2024 14:11

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.
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‎15.04.2024 10:49

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21
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