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FAQs

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Install the software patch by downloading the file, unzipping it and executing it with administrator rights to activate the CoPilot button.
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You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.
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Sparks occur if the mains cable is plugged in before connecting to the audio system. To avoid this, first insert the plug into the device and then into the socket.
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Due to their mechanical components, hard drives can make noises. If unusual noises occur, it is recommended to check the status of the hard drive using system commands and, if necessary, to use the manufacturer's diagnostic software.
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Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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In standby mode, press the ‘Start time’ button on the remote control until the time flashes on the display. Then press the yellow button on the remote control to confirm the setting.
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Check whether the transport protection film is still on the display and remove it if necessary.
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First find the desired station and save it according to the instructions. Then switch to FM mode for at least three seconds, after which the station should be permanently stored.
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The overheating protection is activated if there is not enough cooling air in the appliance. This is a safety function and the appliance can be used again after about an hour.
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Clouding or the torch effect occurs on televisions with side LED backlighting when the light-conducting plastic panel becomes uneven due to overheating. Avoid heat sources such as heaters or direct sunlight and ensure sufficient air circulation.
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If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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Go to the device settings, select Connections and activate Mobile Hotspot and Tethering. Optionally, you can set a name and password for the network, after which you can connect other devices via Wi-Fi.
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To connect an Android device to a PC, activate the Media Transfer Protocol (MTP) via the drop-down menu after connecting the USB cable. If it does not work, try reconnecting the cable or restarting the device.
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To activate the hotspot on your iPhone, open the Settings app and select personal hotspot. Switch on the function and your hotspot is ready to use.
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You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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Insert the storage medium and load the record. Select PHON, position the tone arm and press REC / DEL to start recording. Select the bit rate and storage medium, lower the tone arm and end the recording with REC / DEL.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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To start self-cleaning, press and hold the heating level button for 5 seconds.
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It means that problems occurred during the download / the web server delivered an error.
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Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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