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FAQs

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If NFC does not work as expected, the following solutions can help.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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The following steps may help if your device does not turn off.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Please disconnect all data connections first and if necessary perform a factory reset.
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The Android device will be reset to factory settings via the Android settings.
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This FAQ will help you with Bluetooth pairing difficulties.
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In case of app problems, follow the points in this FAQ.
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If your operating system does not start, proceed as described in the FAQ.
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If you have problems with the operating system, proceed as described in this FAQ.
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The display sensor must be recalibrated.
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This FAQ offers solutions for unusual heating of the device.
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You can find the error diagnosis on the MEDION Service page.
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In this FAQ we explain how the person you are talking to can hear you again.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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If there is no connection to your provider the LED lights up red.
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In this FAQ, we will explain how you can reset your hotspot to factory settings.
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