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How do I get back missing settings options in Control Center?
This FAQ describes the necessary procedure.
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FAQs about ERAZER Defender P15 Notebooks
Detailed technical specs of the notebooks.
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Why can't I launch Power Recovery from Cyberlink?
Tips and tricks on how to reset your system.
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How do I fix sudden unwanted effects on my ERAZER Beast X25?
The remedy is to run a provided tool.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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My notebook keyboard writes some characters twice, what can I do?
In this FAQ we show you a troubleshooting guide.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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What can I do against unusual high temperatures on my notebook?
First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device shuts itself off, what can I do?
Please check the power supply first.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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How can I solve sound problems on Windows 10?
Windows offers Troubleshooting app for sound issues.
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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks
BIOS updates are requested for the current MEDION devices
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Why does the error 0xC004F200 occur when activating the pre-installed Office?
This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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Why does my web radio switch off when I lock my screen?
In this FAQ we explain how to keep your web radio running.
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What is the maximum amount of memory supported by my Windows operating system?
The maximum possible memory expansion depends on the Windows version.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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