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FAQs

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For some error symptoms there are currently no universal answers.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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The radio catalog provider has been changed.
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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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The diagram shows the front view numbering to identify HDD1 and HDD2.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Here you will find information and packaging instructions for MEDION products in case of service.
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Tips for changing a WLAN system to a new one.
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In this case, a residual current discharge (power supply reset) can help.
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Please test another socket in another circuit.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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This FAQ will help you with problems with your Wi-Fi network.
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You can find the error diagnosis on the MEDION Service page.
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Unfortunately, https links are not supported by older Internet radios.
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The sensors are set up via the Smart Home app.
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Install the MEDION Speaker App, activate the Wi-Fi mode on the MD 44007 and follow the app's instructions to connect via your smartphone's Wi-Fi settings.
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Press the Power and WPS buttons simultaneously. Press and hold the buttons for 3 seconds.
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