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FAQs

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What do I have to pay attention to after transporting a refrigerator?

Please observe the recommended rest periods before switching on.
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‎15.05.2023 13:31

Why is the water not draining from my washer dryer?

If the unit does not pump out water, the drain filter may be clogged.
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‎20.04.2022 08:29

Can I replace the inlet hose of my dishwasher myself?

There are two different variants, only one is changeable.
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‎12.04.2022 09:54

What can I do if the washing machine trips the RCD?

Tips and tricks for containment.
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‎15.05.2023 13:26

Why there is ice forming on the back wall of the cooling unit?

In this FAQ we explain the reasons and possible solutions for ice formation in your refrigerator or freezer.
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‎25.01.2024 12:00

Why aren't the dishes dry when I take them out of the dishwasher?

To ensure that the crockery dries properly, follow the points in this FAQ.
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‎25.01.2024 12:00

Why is there an unpleasant smell coming from the dishwasher?

Here we explain why unpleasant odours are coming out of the dishwasher.
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‎25.01.2024 10:22

Why does the dishwasher door not close properly or too quickly?

Here we explain why the door does not close properly or too quickly.
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‎19.01.2024 08:29

Why is water leaking out of the sides of my appliance?

Here we explain why water leaks out of the side of your appliance.
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‎25.01.2024 12:01

Why are there rust stains in the appliance?

Here we explain why the appliance has rust stains.
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‎02.01.2024 14:01

What does the error code E52 mean for dishwashers?

Error code E52 indicates that the water cannot drain properly.
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‎01.12.2021 07:40

Why is there foam in the unit?

This can happen if the wrong detergent is used or rinse aid is spilled.
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‎01.12.2021 07:36

How can I calculate the water pressure (bucket test) of my dish washer?

You can calculate the water pressure approximately with the help of a 10-litre water bucket and a stopwatch
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‎01.12.2021 07:18

Why can`t my cooling unit be switched on anymore?

This may be due to a faulty power supply.
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‎15.05.2023 13:30

How can the filter of the dust mite cleaner MD 19318 be pulled out?

Reach into the opening and pull a little harder to change the filter.
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‎26.06.2023 07:30

What do I have to consider for the WI-FI connection of my smart pet feeder?

You should definitely take a look at the following tips in advance.
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‎20.01.2022 13:34

Why doesn't the water in my washing machine get warm?

The temperature of the water can be felt at the viewing window of your machine.
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‎02.02.2022 09:20

Why are there still cleaner residues in the cleaner compartment?

Check the possible causes in this FAQ.
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‎19.01.2024 10:10

How do I change the interior lighting of my refrigerator?

Make sure that you only use incandescent lamps with a power of 220-240V, max. 10W. The thread should be E14.
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‎17.01.2022 12:52

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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‎11.10.2023 10:44
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