FAQs

You should definitely take a look at the following tips in advance.

Water can leak out of the sides of household appliances if the door seal is damaged or dirty. Heating the warped rubber with a hair dryer and cleaning the seals can solve the problem.

Error code E52 indicates that the water cannot drain properly.

You can tell whether the Aquastop has been triggered and the valve has interrupted the water supply by looking at the window or the indicator field of the mechanical Aquastop system.

If warm air gets inside the fridge, the moisture will freeze when it cools down. To avoid this, the door should not be left open for long, it must close properly and only cooled food should be placed inside.

Without a front panel, the door of an undercounter dishwasher will not close properly and may spring out of its anchoring. It should therefore be closed carefully in this case.

Place a switched-on flashlight inside and switch off the room light. If light shines through, the seal is leaking. For glass doors, stick a piece of paper in the door and pull it out. If there is no tension, the seal may be defective.

Switch off the refrigerator, unplug the mains plug, remove the lamp cover and replace the bulb with a suitable one.

Unpleasant odours can be caused by a lack of cleaning or long standing times with leftover food. Regular cleaning of the interior and the use of the hottest programme with special cleaning agents can help.

Here you will find information and packaging instructions for MEDION products in case of service.

This FAQ describes how to proceed.

Follow the instructions in this FAQ.

Switch off the robot vacuum cleaner, remove the battery, press the main switch several times or press and hold the on / off switch. Then reinsert the battery and restart the appliance.

The different models have the same structural components.

Question Why does the water from the washing machine not drain away?   Answer If the device does not pump out water, the pump filter may be clogged. The water then remains inside the device and no longer flows out. The first thing to do is to remove the pump filter. Then clean it under running water. If a clogged pump filter can be ruled out, the machine should be pulled forward a bit and checked to make sure the drain hose is not kinked or crushed or below the water level of the drum. If the washing machine still does not work, it is necessary to have it checked by a service technician.   The information in this article refers to: MEDION washing machines ZAYBYC (IRIS-Symptom-Code_A12)   Article in other languages: Deutsch Review Date: 2023-01-04

There is a printing error in the operating instructions.

First disconnect the dishwasher from the mains.

The error code E8 says that the corner valve is defective.

The soap dispenser is versatile and can dispense disinfectant as well as soap. It is also suitable for washing-up liquid, hand lotion and shampoo.

Tips and tricks for the sustainable descaling of your coffee machine