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FAQs

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The error codes E3 and E7 indicate a defect in the heater or sensor.
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Open the maintenance door on the underside of the Robot vacuum Cleaner.
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This will tell you if your memory card is faulty.
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The following steps may help if your device does not turn off.
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Answers to common questions about set-up and use.
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First of all, please check if all inlet valves are open.
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Check the power supply first.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.
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The drip tray access should be cleaned.
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With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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Log in with the same access data.
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Here we explain the correct cleaning procedure.
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The sensors are probably dirty or corroded, here we explain how to proceed.
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The temperature unit of the display is set incorrectly. It can be changed via a key combination.
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This FAQ explains how to save a map.
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Currently only one user can be added to the Fitness Pro App.
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Tips for changing a WLAN system to a new one.
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