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FAQs

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Why does the washing machine door not open at the end of the programme?

This FAQ explains how you should proceed.
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‎01.02.2024 09:33

Why is water running out of the tumble dryer?

This FAQ shows you how to proceed.
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‎25.01.2024 11:57

Why doesn't the tumble dryer dry the laundry completely?

Check the points in this FAQ.
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‎25.01.2024 11:58

Why does the tumble dryer stop suddenly?

Check the water tank and the power connection of the dryer.
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‎25.01.2024 11:54

Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why can the dryer door no longer be closed?

The drum lint filter must be seated in the holder and objects must not block the door.
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‎25.01.2024 11:51

Why does the wine cooler make unusual noises?

This is normal as the wine cooler is powered by a fan.
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‎20.02.2024 10:01

Why has the wine cooler stopped working?

This FAQ describes how to proceed.
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‎22.02.2024 07:36

Why is my cooling unit unusually loud?

Follow the instructions in this FAQ.
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‎20.02.2024 09:25

FAQs about the MEDION X50+ SW Robot Vacuum Cleaner

In this FAQ you will find useful information about your robot vacuum cleaner.
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‎04.01.2024 11:42

Why is the interior of the cooling unit not cool enough?

Check the points in this FAQ.
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‎08.02.2024 13:35

Why are the outer walls of the cooling unit too warm?

Follow the points in this FAQ.
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‎02.01.2024 14:04

Why does the door of the cooling unit no longer close properly?

Follow the instructions in this FAQ.
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‎02.01.2024 14:03

Why do I see rust in the interior or on the shelves of the cooling unit?

The rust comes from metallic objects.
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‎25.01.2024 09:36

Why does the floor remain wet after my robot vacuum cleaner has mopped?

You can change the amount of water dispensed in the Life+ app.
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‎11.12.2023 16:29

How do I set up a Wi-Fi connection for my robot vacuum cleaner?

Follow the individual points in this FAQ.
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‎12.12.2023 06:30

Can I use cleaning agents with my robot vacuum cleaner?

Additional cleaning agents can damage the robot vacuum cleaner.
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‎11.12.2023 13:02

How do I carry out a residual current discharge on my robot vacuum cleaner?

Follow the instructions in this FAQ.
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‎11.12.2023 12:59

How do I check the pressure resistance of my robot vacuum cleaner's shock sensors?

Follow the steps mentioned in this FAQ.
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‎11.12.2023 12:53

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40
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