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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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FAQs on Wi-Fi connections
Here you will find answers to the most common questions about Wi-Fi connections.
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Why does the pairing via Bluetooth not work?
This FAQ will help you with Bluetooth pairing difficulties.
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Why does the operating system work too slowly or crash?
If you have problems with the operating system, proceed as described in this FAQ.
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Why is the device not connecting to the Wi-Fi network?
This FAQ will help you with problems with your Wi-Fi network.
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Why are picture and sound not synchronised?
This FAQ will help you if the sound and picture are asynchronous.
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FAQs on how to fix Bluetooth problems under Windows 10
Here you will find solutions for solving Bluetooth problems.
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Why does the app crash / cannot connect to the external device?
In case of app problems, follow the points in this FAQ.
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Why does the operating system not start?
If your operating system does not start, proceed as described in the FAQ.
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Why is the hard drive or CD / DVD / BluRay drive not working properly?
Install the appropriate drivers again.
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Why does the device get unusually warm?
This FAQ offers solutions for unusual heating of the device.
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Why does the device not have an HDMI signal?
Note the points in this FAQ if no HDMI signal is available.
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Why is the device not connected via USB?
This FAQ gives you information if the USB connection does not work.
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Which HDMI version supports which function?
In the following table you will find an overview of the HDMI versions.
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How do I find out if my computer supports TPM 2.0?
This FAQ shows you two options for checking whether your computer supports TPM 2.0.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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