FAQs

Switch off the machine by setting the programme controller to the off position for three seconds. If the error occurs again after restarting, disconnect the power supply and contact customer service.

Some of the accessories can be found in the disc storage compartment.

This FAQ explains which points you need to consider.

Install the firmware upgrade by downloading the appropriate file, transferring it to a USB stick and updating the device. A factory reset is required after the upgrade.

Perform an Ecotank printer power cleaning.

The grill does not switch off due to a fault, the indicator light goes out when the temperature is reached. If there are problems with heating up, check the socket, extension cable and temperature control connection.

Check the points in this FAQ.

Follow the instructions in this FAQ.

Additional cleaning agents can damage the robot vacuum cleaner.

Switch off the device, clean the lens on the bumper and test the mobility of the bumper. Then lift the robot and check the underside of the front bumper for foreign objects, which should be removed if necessary.

The different models have the same structural components.

Question Why does the water from the washing machine not drain away?   Answer If the device does not pump out water, the pump filter may be clogged. The water then remains inside the device and no longer flows out. The first thing to do is to remove the pump filter. Then clean it under running water. If a clogged pump filter can be ruled out, the machine should be pulled forward a bit and checked to make sure the drain hose is not kinked or crushed or below the water level of the drum. If the washing machine still does not work, it is necessary to have it checked by a service technician.   The information in this article refers to: MEDION washing machines ZAYBYC (IRIS-Symptom-Code_A12)   Article in other languages: Deutsch Review Date: 2023-01-04

Tipps for cleaning washing machines.

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There are two different variants.

Make sure that the crockery has enough space and that the spray arms can work unhindered to ensure thorough cleaning. To achieve optimum results, the machine must be set and maintained correctly.

To ensure that the crockery dries properly, follow the points in this FAQ.

Check the possible causes in this FAQ.

This can happen if the wrong detergent is used or rinse aid is spilled.

You can tell whether the Aquastop has been triggered and the valve has interrupted the water supply by looking at the window or the indicator field of the mechanical Aquastop system.