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FAQs

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How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
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100% helpful (1/1)
‎16.11.2023 11:27

Why do I get the error message: Please check clean water tank?

The sensors are probably dirty or corroded. Here we explain how to proceed.
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No ratings
‎16.11.2023 11:20

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
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100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
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100% helpful (1/1)
‎30.10.2023 12:38

FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+

In this FAQ you will find useful information about your robot vacuum cleaner.
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100% helpful (1/1)
‎30.10.2023 12:34

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
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No ratings
‎11.10.2023 10:49

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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‎11.10.2023 10:44

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
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100% helpful (1/1)
‎27.09.2023 09:46

How can I replace the battery of my Robot Vacuum Cleaner MD 18871?

Open the maintenance door on the underside of the Robot vacuum Cleaner.
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No ratings
‎25.09.2023 10:30

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
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100% helpful (1/1)
‎12.09.2023 09:59

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
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100% helpful (1/1)
‎30.05.2023 09:07

How can I register the door / window sensor in my alarm system?

The sensors are set up via the Smart Home app.
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No ratings
‎12.04.2022 09:49

FAQs on the wireless doorbell MEDION E85010

Here you will find general information about your wireless doorbell.
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0% helpful (0/1)
‎13.10.2021 14:06

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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50% helpful (1/2)
‎15.04.2021 11:03

Why does my infrared remote control not work?

The function of infrared connections requires unrestricted visual contact.
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100% helpful (1/1)
‎15.04.2021 08:10
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