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How can I save a map with my robot vacuum cleaner?
This FAQ explains how to save a map.
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Why do I get the error message: Please check clean water tank?
The sensors are probably dirty or corroded. Here we explain how to proceed.
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Why does my robot vacuum cleaner constantly drive aimlessly or backwards?
Deactivate the scrubbing mode of your robot vacuum cleaner.
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How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?
Here you can read how to set up a No Go Zone.
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FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+
In this FAQ you will find useful information about your robot vacuum cleaner.
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Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?
The contacts of the dirty water tank are dirty, clean them carefully.
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What do I do if I have a swollen battery on my unit?
Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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How high is the suction power of my MEDION vacuum robot?
Please note the following table.
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How can I replace the battery of my Robot Vacuum Cleaner MD 18871?
Open the maintenance door on the underside of the Robot vacuum Cleaner.
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FAQs about the WLAN socket MD 18663
Answers to common questions about set-up and use.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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How do I update the firmware for the alarm system?
This FAQ explains how to update the firmware.
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How can I register the door / window sensor in my alarm system?
The sensors are set up via the Smart Home app.
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FAQs on the wireless doorbell MEDION E85010
Here you will find general information about your wireless doorbell.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why is the quality of the sound so bad? (Smart Home / Photo / Video)
This could be due to the sound settings.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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