cancel
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:
Whether removing a USB data carrier can lead to data loss depends on a default setting.
View full article
Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
View full article
Tips and tricks on how to reset your system.
View full article
Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
View full article
If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.
View full article
Windows offers Troubleshooting app for sound issues.
View full article
You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
View full article
Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
View full article
The maximum possible memory expansion depends on the Windows version.
View full article
With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
View full article
Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
View full article
Here you will find solutions for solving Bluetooth problems.
View full article
A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
View full article
You can find the error diagnosis on the MEDION Service page.
View full article
Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.
View full article
ShowKeyPlus displays the installed keys.
View full article
Windows offers the troubleshooting app for sound problems.
View full article
This is made possible by the Windows PowerToys.
View full article
Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
View full article
Top Contributors