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FAQs

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This FAQ tells you how to proceed.
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ShowKeyPlus displays the installed keys.
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Answers to frequently asked questions about the 5in1 Type-C docking station.
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Windows offers its own troubleshooting service that can help you immediately.
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Windows offers the troubleshooting app for sound problems.
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The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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To find the BitLocker key, log in to your Microsoft account and manage the keys for the corresponding device. On modern notebooks, the key is automatically saved in the Microsoft account.
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Helpful hints about the touchpad.
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The fans of my device makes loud noises. What I can do about this?
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
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You can find the setting in the Control Panel under Power Options.
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Tips and hints for the ERAZER Beast X30 series
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Activate RAID mode in the BIOS and create the desired array. Then install Windows with the required drivers. Back up your data beforehand, as it may be lost.
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The remedy is to run a provided tool.
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The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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Install the updated Control Centre Service by downloading the file UniwillService_3.33.24.0_.exe from the MEDION Service Portal.
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