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FAQs

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Check the type of microwave you have and set it correctly with the help of this FAQ.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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The cause is usually that the ice cream consistency is too firm.
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For optimum ice cream consistency, follow the points in this FAQ.
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The appliance may be dirty, clean all parts and the inside of the machine.
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This FAQ tells you more about microwave oven use.
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The existing cover is not a transport lock, but a splash guard.
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Check the points in this FAQ.
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Some of the accessories can be found in the disc storage compartment.
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