FAQs

Our service app for Windows and Android devices tests your product for all possible sources of error.

The error codes E01-E10 indicate various problems, such as blocked wheels, sensor faults, stuck positions or brush problems.

To clean the dust container and the permanent filter, empty the container and clean the filter. To do this, open the appliance lid, remove the dust container and filter and empty both, rinse with water if necessary, clean the filter with a brush and replace everything after it has dried.