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FAQs

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Learn how to connect your wireless keyboard and mouse with this FAQ.
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If your operating system does not start, proceed as described in the FAQ.
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If you have problems with the operating system, proceed as described in this FAQ.
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Install the appropriate drivers again.
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This FAQ offers solutions for unusual heating of the device.
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You can find the error diagnosis on the MEDION Service page.
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You can find the necessary steps in this FAQ.
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Follow the instructions in the installation guide in this FAQ.
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ShowKeyPlus displays the installed keys.
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Windows offers the troubleshooting app for sound problems.
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The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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Follow the steps of this guide.
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The fans of my device makes loud noises. What I can do about this?
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You can find the setting in the Control Panel under Power Options.
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The winget command line tool can be used to search, install, update and configure applications.
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The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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Temporarily install another language, change your system to it and now exit S-mode.
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You'll first need to install its language pack (if it's available).
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XMP RAM can be used in any device. Here you can find more information about it.
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