FAQs

You can change the speed of the mouse pointer in the settings.

To do this, press the key combination Windows key + CTRL + Shift + B.

You can switch between tablet mode / desktop mode in the Info Centre.

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.

The new Secure Boot certificates are delivered via Windows updates. A BIOS update is usually not necessary and is otherwise supplied automatically.

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.

Reasons and methods for reinstalling Windows, especially via MEDION Recovery, Windows Recovery, or USB stick, are displayed. Important information on data backup, installation, activation, and common problems is also provided.

Start the MEDION Recovery Solution and use it to restore your system. Also, note the recovery options and the associated data loss.

Downloads may fail, so only use trusted official sources. If you encounter problems, simple measures such as reloading the page or using a different browser can help.