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FAQs

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FAQs on finding the type plate (MSN / MD number)

Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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‎18.03.2025 12:54

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03
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