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FAQs

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Why does the food burn or is the popcorn not successful?

Check the type of microwave you have and set it correctly with the help of this FAQ.
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100% helpful (1/1)
‎05.03.2024 11:41

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Basic information on the MEDION MD 11760 double zone air fryer.

First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
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‎01.10.2024 15:26

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08

Why does the ice cream maker beep continuously?

The appliance may be dirty, clean all parts and the inside of the machine.
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‎25.03.2024 09:17

Why are plastic parts melted in the microwave?

This FAQ tells you more about microwave oven use.
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‎18.03.2024 11:47

Why is there a cover on the inside of the microwave?

The existing cover is not a transport lock, but a splash guard.
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‎12.03.2024 14:35

Why are there flashes and / or sparks inside the microwave?

Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
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‎13.11.2024 13:58

Why are the accessories missing from the electric meat grinder SFW 800 A1 (LS 19577)?

Some of the accessories can be found in the disc storage compartment.
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‎15.02.2024 13:08
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