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FAQs

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Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
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‎15.04.2024 14:11

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.
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‎23.04.2024 09:40

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.
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‎22.04.2024 10:26

Why can't my MEDION notebook be switched on during the initial setup?

In this FAQ you will find important information about the transport mode.
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‎12.03.2024 08:40

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
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‎08.04.2024 09:46

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.
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‎23.04.2024 09:41

FAQs on how to fix Bluetooth problems under Windows 10

Here you will find solutions for solving Bluetooth problems.
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‎22.04.2024 10:21

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.
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‎22.04.2024 10:29

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.
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‎06.05.2024 07:08

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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100% helpful (1/1)
‎30.04.2024 10:33

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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‎07.05.2024 08:57
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