About RAZZ

HI  welcome.   Please could you supply te MSN number (8 digits long found on the underside of the unit)   This will help us fully identify the device and see if a new update is available.   An dis a there a specific reason why you need to update the BIOS? upgrading components? System has requested to? As if it has no bugs or need to it is not advisable.    Thanks   MEDION DISCLAIMER we (Medion) do not accept any responsibility for damage or loss of data in case of any error, caused by the execution of updates to the BIOS and the unit.       @Rublikowsky ... View more

Hi @vector3d    there are several factors that may cause this, please verify     power mode is set to high performance and plug in laptop    Force game to use NVIDIA GPU not the integrated GPU    Update NVIDIA drivers    Monitor temps for throttling    Close background all apps    Lower in-game settings and enable DLSS    Ensure game is on SSD   Thanks  ... View more

Hi @Salii    the symptoms you have described " 1 long and 2 short beeps" can be a couple of things, a problem with the video card or the display. If you believe the GPU is ok then it maybe the display that is faulty. have you tested this? Regarding using a jumper on this board MSI MS-7797 V1.1 yes it is possible however due to the age of this unit (manufactured 2012) I cannot locate any images or where the pins are located to do this. So removing the CMOS battery for 5-10 mins is all I can advise for a BIOS reset   Windows 10 may have had compatibility issues??? are you able to reinstall the old OS you were using or original Win 8 to test?    sorry I have not been more helpful.    thanks        ... View more

hi @shakeeb_rao ,  FYI   Medion do not advise doing a BIOS update unless the unit is bugging/crashing or you have changed hardware and the unit is not performing correctly. If it is working normally then no need to upgrade.     MEDION DISCLAIMER we (Medion) do not accept any responsibility for damage or loss of data in case of any error, caused by the execution of updates to the BIOS and the unit   Thanks    ... View more

Bonjour, @DIDIER95    Votre problème a-t-il été résolu ?   Medion a connu une panne informatique en novembre/décembre 2024 et, malheureusement, les e-mails et les appels ne fonctionnaient pas. Cependant, tout est rétabli et fonctionne depuis janvier. Vous pouvez les contacter par téléphone ou via le formulaire de contact. https://www.medion.com/fr/service/contact    Merci  ... View more

Hi @pogbahh    Please can you provide us with the MSN number of your unit found on the underside 8 digit's long, and the current BIOS version you are using so we can verify if any BIOS updates are available. thanks      ... View more

Hi @Jonny-boy    If you contact your local Medion service centre, they’ll be able to confirm the length of your warranty. If the device is still under warranty and there’s no physical damage, the issue should be covered under the warranty. .   https://www.medion.com/gb/service/contact    Thanks, ... View more

hi @shakeeb_rao    Do have the current BIOS version you are using so we can check if there are any updates.   thanks  ... View more

hi @artemislogic  this can be  a common issue with gaming laptops when trying to use them in a “lid closed” mode with an external display. I see you’ve already tried the Windows setting (Do nothing when the lid is closed), which should prevent sleep/shutdown, but Windows still detects the built in display as disconnected when the lid closes, and that triggers display reconfiguration. Ther are a few things you can try –                Disable Lid Switch in Device Manager                Set external display as primary in Windows                Disable auto display switching in Intel/NVIDIA control panels               Check BIOS/UEFI for lid or display settings   A word of advice:- Cooling can be an issue when gaming with the lid closed. Make sure it gets enough airflow.   thanks  ... View more

Hi @Richard_Young    Spare parts are available at: https://www.medion.com/medionserviceshop/en/ Please enter the MSN of the unit to identify and ensure the correct parts are displayed.   Thanks, ... View more

hi @Gadta89 @Igor28 ,   As this was affected with this 13th/14th gen stability topic, this was solved with Bios 2.12 as mentioned in this Community FAQ   Currently 2.12 is the latest one which was available and successfully evaluated. I hope this helps and solves your issue    thanks  ... View more

hi @Gadta89 @Igor28    I have opened an investigation with Medion to see if they are able to assist and get the correct fix for your CPU via a BIOS update for your board, as this comes from the board manufacturer ESC unfortunately there may be a slight delay,    as soon as I get an update we I be in  contact,   Thanks ... View more

Dear @Kez-A    From my understanding your laptop is within the warranty period so if there is no physical damage it will covered and a the keyboard will be replaced.  Please contact your local Medion service centre by phone/email to book a warranty repair. https://www.medion.com/gb/service/contact    (your serial number will be available in the BIOS)   Thanks  ... View more

Hi @Dazza    Please can you supply a bit more information on your issue? and also some identification of the unit MSN? MD?     Thanks  ... View more

hi @anigan  It sounds like you're encountering a watermark or overlay issue when copying VHS tapes to DVDs using the MD 81664 VHS-DVD recorder. This kind of artifact typically occurs due to several potential reasons related to the settings of your device, the VHS tape, or even the DVD you're using. Here are a few things to try and troubleshoot the problem: . Check the Source Tape Copy Protection: Some VHS tapes have copy protection mechanisms like Macrovision, which can add watermarks or distortion during the copying process. If the watermark you're seeing corresponds with an intermittent pattern or appears more frequently on certain tapes, it might be due to copy protection on the VHS. Tape Condition: If the VHS tape is damaged or has visible degradation, this could also cause artifacts during the copying process. . Check Recorder Settings Menu or Setup Options: Look for any settings in the recorder's menu that might relate to "overlay", "watermark", "branding", or "background" features. The MD 81664 might have some feature activated that’s causing this watermark. Recording Format: Make sure you are using the correct format for the DVD (e.g., DVD-R, DVD+R, etc.). Some formats might cause unexpected behavior with certain recorders. . Try a Different DVD Media Some DVDs or the type of discs you are using may not be fully compatible with your recorder, which can result in unusual artifacts or watermarks. Try using a different brand or type of blank DVD to see if that helps resolve the issue. Manuals can be found on https://www.medion.com/fr/service/topic/medion-products?msnCheck=81664%20    Thanks  ... View more

Hi @sifares    You can wait for it to be available directly from Medion or verify online with a 3rd party retailer.   I have noticed this Swiss retailer has it https://www.galaxus.ch/fr/s1/product/erazer-kit-de-refroidissement-beast-x40-refroidissement-a-eau-pour-gpu-24408215     Thanks  ... View more

Hi    Do you have the MSN number of your unit and the BIOS version you tried to update to? to identify   Was there a particular reason you needed to update the BIOS as not always necessary unless you have changed a hardware component.   I hope it has not bricked your motherboard.   You can try flashing the BIOS by removing the CMOS battery.   Thanks  BIOS updates generally don't boost performance, but they can fix bugs related to specific hardware or add compatibility for new devices. Motherboard manufacturers warn against updating your motherboard if your PC is working normally.   MEDION DISCLAIMER we (Medion) do not accept any responsibility for damage or lost of data in case of any error, caused by the execution of updates to the BIOS and the unit   Upgrades and modifications to your PC/laptop should only be carried out by a qualified specialists. If you do not have the necessary qualifications, have the work carried out by a qualified service technician       @Mark- ... View more

Hi @Wolffel    Due to the age of this unit I am not sure it will be available new anywhere as PC 's have moved away from 3.5 disk drives and optical drives, you may have to search online with a 3rd party retailers, or used PC retailers.  Her is a link for Medion's official retailers in Spain -  https://www.medion.com/es/donde-comprar/    thanks  ... View more

Hi   as per unit specs MSN 30023793, your unit comes with 2 disks so you will be ablet to change either one of these. The SSD will have to be a M.2 2280      ... View more

Hi @patpin    please can you supply the 8 digit MSN number found on the underside of the unit so it can be correctly identified.   thanks   ... View more

please can you supply the below info from your unit    MSN - S/N- Current BIOS version-   thanks  ... View more

Hi @Gadta89    This is a forum where people are here to help give advice and assist each other, please reframe from comments like this.   We will try and assist you further.    Thanks  ... View more

Hi @BitasLT    As Android 7 was release back in 2016 not sure if its still out there, but you can do a search online for " Android 7 download " I am sure it will be available somewhere.   good luck  ... View more

hi   updating missing text  if the label, says 1.0 use   https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-10/support#support-dl-driver if the label, says 1 use   https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-1x/support#support-dl-driver     MEDION DISCLAIMER  Medion do not accept any responsibility for damage or lost of data in case of any error, caused by the execution of updates to the BIOS and the unit   Upgrades and modifications to your PC/laptop should only be carried out by a qualified specialists. If you do not have the necessary qualifications, have the work carried out by a qualified service technician     ... View more