Dear @donald I am sorry to hear you are having all these issues as I am based in the UK for support here all I can suggest is to contact the Danish service. https://www.medion.com/dk/service/contact Mandag til fredag: 8:30 - 20:00 Uhr Lørdag, søndag and på helligdage: 10:00 - 18:00 Uhr MULTIMEDIA HOTLINE for PC, notebook, PC-tilbehør og monitore Telefon: (+45) 70 21 20 24 Fax :(+45) 70 21 20 29 FORBRUGERELEKTRONIK HOTLINE for TV, foto, video, hvidevarer, mindre apparater og fritidsapparater Telefon: (+45) 70 21 20 25 Fax :(+45) 70 21 20 29 Thanks
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