Why does my friends P50 lag in some games it should be able to run?

[vector3d]

My friend has a Medion Deputy P50 with an NVIDIA GeForce RTX 4060 Laptop GPU, which meets the minimum requirements for Red Dead Redemption 2 and should therefore run it fine, but it doesn't.

Why?

I haven't been allowed to help him much, but I ensured that his Nvidia drivers are up to date and he can run a game like Star Wars Battlefront 2 without problems. 

[RAZZ]

Hi @vector3d 

there are several factors that may cause this, please verify 

 power mode is set to high performance and plug in laptop

 Force game to use NVIDIA GPU not the integrated GPU

 Update NVIDIA drivers

 Monitor temps for throttling

 Close background all apps

 Lower in-game settings and enable DLSS

 Ensure game is on SSD

Thanks 

[vector3d]

Hello, I'm an IT support technician, saying that I have tried all the mentioned steps, but without luck.

What is lucky, though, is that it's still covered by warranty - I'm saying this, because it has begun to blue screen while running Star Wars Battlefront 2, which it normally runs.

It's only a one-year-old laptop, my conclusion is that it must have a defect.

[RAZZ · Accepted solution]

Hi @vector3d 

If you have tested and tried everything I would suggest contacting your local Medion service centre to organise a warranty assessment/repair

Thanks