About RAZZ

Hi @RAZZ , Thank you for the info. The system works great and I am glad that I have the latest bios version installed. Have a nice day! ... View more

      Hi @RAZZ !   Serial Number: 10024365030112 MSN: 10024365 Medion MD35036   Yes, during the time I had the computer I ran the Medion service several times. It doesn´t solve anything to diagnose and repair. Today when I ran the app it got stuck on Windows update for more than 3 hours. The option to diagnose "Battery & power settings" is greyed out. I cannot remember if I contacted them but I think so. It didnt solve anything though.   The time I have spent on this without solving it eventually led me to a workaround. I use start a graphics intense game and run it in the background so that the computer won´t crash. As stated earlier, there was a time period when it was actually working fine for some reason. Now, whenever windows forces me to update the system, the computer crashes several times everytime there is an update process after restarting or turning off the computer. It also gets bluescreens saying crucial files are missing or damaged. It is really getting annoying. ... View more

Hi @khanryss ,   Please email Medion directly on service-uk@medion.com with all unit and fault details and an agent will contact you.   Thanks  ... View more

moi ja tervetuloa, Hello and welcome! You can find the diagnosis, contact address, and spare parts shop here: https://www.medion.com/gb/service/international?int_country=fi bye Fishtown ... View more

Hi @Sebazdun    I would advise contacting your local Medion service centre MEDION Service They will be able to assist and also repair if needed.   Thanks    ... View more

I managed to remove the touchpad module off the old case and transferred it over to the new case. It was rather difficult due to the adhesive. I damaged the area a bit trying to remove it, but since it's damaged anyway, it's no issue.   I ordered this part  and the housing floor (need this also - but it's unfortunately out of stock).    I've transferred everything over now, did a quick test boot and the touchpad still works, so luckily I didn't damage it when trying to remove it. Clearly it wasn't meant to be removed.    Now I just have to keep checking to see if the housing floor ever goes in stock. Medion said they don't have it in stock and don't know when it will be in stock. So for now, I will still have to use the old broken housing floor which is a shame as I was hoping to do a full swap.  ... View more

Hi brother! My system SKU is ML-210008 40089906 Also, although my battery health is 92% and it is plugged in, my battery is now stuck at 0%! It won't go up/charge. I'm trying to talk to my insurance company now. But i would appreciate the new BIOS. ... View more

Hi...  Do you still need the software? Regards LSB ... View more

@AlanMc74    Hi Alan, how are things going?   Have you managed to install the new SSD yet? An installed HD/SSD won't show up on the first BIOS page. That doesn't prove the SSD wasn't recognized, and it can not  be determined from your screenshot of the first BIOS page. So, what happened next, and did you flash the new BIOS?   You could run a test using the Media Creation Tool. I recommend starting with a newly created USB drive with a Windows 10 ISO file for a test installation. In one of the first windows you will be asked where you want to install Windows (on which  drive and partition); then all available drives will be displayed. This could also show whether the new SSD is recognized.   Regards, daddle     ... View more

"Disclaimer :- Upgrades and modifications to your PC/laptop should only be carried out by a qualified specialists. If you do not have the necessary qualifications, have the work carried out by a qualified service technician."     i know and i am the qualified specialist. unfortunatelly at the time i was the slightly drunk qualified specialist 😔 removing the cmos battery is not clearing the uefi pass. thank you for taking your time to respond   edit : fortunatelly for me, i have the habit to keep a logbook when im working . found the password there and the note  " at least you're not driving :)"      ... View more

Hello @grimskunk and welcome. Your first post/picture states that you have a RAM problem. Has the problem been resolved? If not, try alternating between using one 16GB of memory instead of both (32GB). If the device crashes again, you may have found the faulty memory. bye Fishtown ... View more

it has started downloading. Thanks ... View more

hI @MastaBlasta    Thanks for reaching out, some general answers for your questions regarding the P50    Max size per slot?       No documented limit; bigger than 1 TB should work despite spec sheets Uneven sizes permissible?   Yes—slots operate independently BIOS/settings needed?           Typically not; NVMe should be auto-detected Identify C: drive slot?              Use Disk Management or boot-test each drive one at a time Recommended upgrade pairing?     2 TB or 4 TB NVMe SSD (Gen3 or backward-compatible Gen4)   Thanks  ... View more

Hi thanks from the help, the country is United Kingdom.  https://www.medion.com/gb/service/contact   ... View more

Hi @vavaux  Welcome,   please can you describe a bit more about the issue you are having? Also the MSN number from the back of the TV to fully identify.   If the remote is faulty and TV still with in the warranty your local Medion support will be able to send a replacement remote.   some useful info FAQ | MEDION Campus   Thanks    ... View more

msn30039138 have tried alsorts to sort it ... View more

Hi @Mark356    please can you confirm the MSN of your unit so we can identify and investigate your enquiry further.   thanks  ... View more

Hi @Rublikowsky    1.01 was the last version which was released the unit is now EOL and a newer version will not be available.   Thanks Sam          ... View more

Much appreciated! I suspected as much, because it just wouldn't budge. Thanks again ... View more

Hello,   Unfortunately, i did everything right as it say by the « cmd » (run at admin),  this happened, but nothing changed… Well im losing hope. ... View more

@morrig47    That's what I did with my Office Home and Student 2010 3x license. about half a year ago. And definitely  the third license was stil unused . But trying to activate it, MS answered support had ended. Office 10 was to old to get activation. I even had a complete update-file set  from PC Professional or PC World Computermagazin, which holds all updates in a single container. And I installed first from the original Office 10 CD. Andd tried. Then after the Updates I will give it another try, to get maybe activation by phone!   Installing with the valid product key worked of course, also all the updates but when trying to load it didn't work with the critical MS message.   Have nice day, it is "Vatertag" ! 😁   In reality it is a religious holiday celebrating the Ascension of Christ    daddle    ... View more

@pogbahh    Just start msinfo32.exe in Win tab + R  --> return On the first page in the line System SKU  number you can find within the last 8 digits the MSN number.## And edit your first post...you are not allowed to publish the serial  number!   Regards, daddle ... View more

@Salii     Thi s a pictture of your Mainboard. The Cmos reset jumper is mostly located on the lower part of the MB, or close to the CMOS battery in the right corner.  This is a picture of your MB: You also find it here under technical specs  -->  Mainboard --> https://www.medion.com/de/service/product-detail/10016974   There you can copy it onto a  new browser page  and enlarge it.   Cheers, daddle ... View more

Bonjour, @DIDIER95    Votre problème a-t-il été résolu ?   Medion a connu une panne informatique en novembre/décembre 2024 et, malheureusement, les e-mails et les appels ne fonctionnaient pas. Cependant, tout est rétabli et fonctionne depuis janvier. Vous pouvez les contacter par téléphone ou via le formulaire de contact. https://www.medion.com/fr/service/contact    Merci  ... View more

Hi @Jonny-boy    If you contact your local Medion service centre, they’ll be able to confirm the length of your warranty. If the device is still under warranty and there’s no physical damage, the issue should be covered under the warranty. .   https://www.medion.com/gb/service/contact    Thanks, ... View more

hi @artemislogic  this can be  a common issue with gaming laptops when trying to use them in a “lid closed” mode with an external display. I see you’ve already tried the Windows setting (Do nothing when the lid is closed), which should prevent sleep/shutdown, but Windows still detects the built in display as disconnected when the lid closes, and that triggers display reconfiguration. Ther are a few things you can try –                Disable Lid Switch in Device Manager                Set external display as primary in Windows                Disable auto display switching in Intel/NVIDIA control panels               Check BIOS/UEFI for lid or display settings   A word of advice:- Cooling can be an issue when gaming with the lid closed. Make sure it gets enough airflow.   thanks  ... View more