About sweetpoison

Welcome to community @Nomisra  Fan rattling can appear in 2 situations: something is touching the fan blades or the berring shows sign of wear off.  In both cases the problem can be solved by a technician at specialized work shop.   Berring wear off makes rattling when is cold and lose it while the fan is warming up. If rattling appears when the fan (heat sink) is warm it means something is touching the fan blades and increasing the speed is a result of temperature rise.   Contact Medion customer support to see the available options and better to be done soon.    Cheers. ... View more

Hi @Raheel, welcome to the forum   Usually Medion laptops are coming with 1xM2 slot and 1xSATA (or 2 if the laptop is designed to hold an optical unit).    Cheers ... View more

Hi @PocketDog    If you decide to use AOMEI Data Backuper  there's what you need to do: 1. Clear as much as possible the OS (remove temp files, old install updates, checkpoints, restores), remove hybernation.sys if you have it and transfer all personal data drom desktop and documents folder in order to reduce the size of back-up file. 2. Have a USB stick ready to be made bootable and with a decent size (32Gb would do, 64GB is perfect) 3. Install and run Backuper. Make a bootable USB stick with windows PE support. 3. Under Backuper select disk "back up" then select the OS disk as source and the usb stick as destination. Try to do this right in 1st try because on second back up the size of image is double (no idea why and since it's a free program I can't complain either). 4. Do the hardware work to disconnect/connect the SSD and once it's done boot the computer from usb stick. The Backuper program will start  automatically and you can select restore disk from image (the image is on usb stick). Whatever you can choose to resize the partitions during restore or later on under windows manage/disk management. Note. The new SSD doesn't need to be partitioned and it will also be erased when you restore the OS from backup image. The back up image should have about 22-30 GB   Have fun. ... View more

My apologize, my mind was to a laptop, sorry for confusion. Please ignore everything I said about M2 slots. The part about the program it's still good.   Sorry ... View more

From what I know, it's only 1xM2 slot (I hope to be wrong). Replacing sata with sata is not easy, it's the only possible option. Same goes for NVMe: cannot be replaced with SATA.  And SATA cannot be replaced with NVMe.   Cheers ... View more

Hi @PocketDog , welcome to the forum   First off, make sure the M2 replacement is same protocol with existing one (SATA mode or NVMe) because there are not compatible and "if it fits will work" does not apply to M2 slot. Second thing, about SSD clone, it's possible and quite easy yet it imply following a few steps. The program that helps a lot for this is AOMEI Data Backuper   (well, there are a lot of them but this one I like it for friendly interface and possibilities/options when it comes about SDD with different sizes). If you are interested I can draw few steps which you need to follow in order to clone the OS disk   Cheers. ... View more

Hi @gbakas , welcome to the forum   To solve the overheat problem on my laptop (different model) I use a FPS limit under nVidia control panel. As result from +90°C now it works at 60-84°C without loose of performance or any kind of stuttering. I also added a cooling pat which overall drops about 5°C    Hope that helps. Cheers   ... View more

There are rubber cap to act like a warranty seal. You can pick them up with tweezers https://cdn3.volusion.com/ztvck.zckzm/v/vspfiles/photos/HPRO-NOTI-PTWE-2T.jpg?v-cache=1555498899 Welcome to the forum BTW Oh, the bottom of the cap is self adhesive so expect a bit resistance when you pull them out. ... View more

Well, I had a try on ThrottleStop. As suspected it does nothing. Perhaps because my CPU is locked for overclock but even lowering voltage for GPU did exactly the same. Nothing.   I hope it will work for you. ... View more

Can you please post a picture of your M2 SSD where we can read the label? That would bring some light on the matter.   Thanks ... View more

Changing voltage doesn't sounds like a good idea. First you need to be sure your CPU is overclock unlocked.  Still all the efforts will make the system slower if not unstable. Intel implemented overheat protection long time ago and over the years they only raise the heat threshold up to 90°C. That means up to that temperature it's safe to be used at full potential and above that the execution ill be slowed down in order to protect the CPU.  The concern when it comes abut laptops is that the heatsink is shared with GPU and while intel have a protection I heard nothing about from nVidia nor AMD (ATI). Slowing down the CPU will result in lowering the overall temperatures because GPU will not be fed enough to overheat. Exactly same thing you can get by limiting FPS in nVidia control panel. For the rest of executions where mostly the CPU is used you don't have to worry about. Intel did that for you. Here's a funny video about overheat protection  https://www.youtube.com/watch?v=Xf0VuRG7MN4     Cheers ... View more

Yes, have a look at the bottom of laptop when you choose the pad to match the ventilation grill. ... View more

  Sorry, that was all I could think off.  Other than usual settings off for checkpoints (system restore) and dismiss the file indexing proc I removed all nvidia drivers, removed nvidia experience than let windows to instal video driver only and I'm happy with that. In a game where I was struggle to stay at 28 fps after all this touches I have a stable 32 fps. For temperature I had added some time ago a cooling pad and even if is not doing miracles I can see it helps.  Maybe some one else can have better ideas.   Cheers ... View more

1 year old doesn't justify the replacement for thermal pads but does make sense for a cleaning for fan blades and heat sink's radiator (a spray with compressed air would do). Until windows does all the updates the performances of your laptop will be lower than normal. When an critical or security update is available windows will slow down the computer until the update is done.   Although we have different laptops model 80 Celsius on my CPU/GPU (during game play) is normal (at least for me) Over 90 the heat protection kicks in and stutter the CPU or GPU depending on which one starts boiling. See all OS and drivers updates done and you will notice an improvement on benchmark.  ... View more

Welcome to the community @AJMCC12345    Since you restored windows (fresh install) make sure you do all updates (additional and optional updates included) because high fan activity means one of 2 things: heavy CPU load (works hard foreground or background) or thermal pads/paste wear off (but that can't be result of windows install -  it takes time and it's a progressive increase of fan speed). If you don't see any update or program running you might need to hunt for hidden apps running in background (as I did a few days ago when a print job left a resident routine which was using 99.8% of CPU for no good reason - just an example of "shit happens").  As for bios update... I never heard of increase/decrease performance from updates. Changing setting in bios, yes, windows use to do that and it's kind of hard to explain which setting does what and why. Anyway, from your screenshot it's more likely a background process which eats a lot of CPU power.   Cheers ... View more

@Reinout welcome to the forum,   Your problem as you described is 100% related to the photo editor. Just as well as I get same "insufficient memory" error on my editor but I admit I'm too stubborn to replaced with a more updated version. In my case there's the program settings which explains the errors   That RAM usage is set for all the work space including 10 levels of undo and I was ok 15 years ago when a picture was about 200kb.  Try a different photo editor or update the existing one for 64bit OS and if you find a RAM limit preference set it up to at least 16 GB. That would solve the problem. Even if you have only 8Gb installed windows will manage to allocate as much as the program needs using pagefile.sys As for adding more RAM, yes, same memory bank will spare you of any troubles. What you need to consider is frequency and latency. See what you have installed and search technical info to find a match. Manufacturer is not important as long is same MHz and same CAS (latency).   Cheers ... View more

Welcome to the forum @AWParticipate    My laptop was the same at first plug (in fact all connectors USB included were stiff) but I pressed the connector all the way and after few connect/disconnect now acts normal (all of them).   Cheers. ... View more

Now I'm lost. Medion ERAZER ENGINEER E10 MD 34698 is an AMD based PC. (AMD Ryzen 5 3500 to be more precise). If you have i5 CPU would explain the code for motherboard since B360 is a intel chipset. However, i5-9400F is overclock locked (unlike i5-****K and i5-****X which are unlocked). Additional fans have low impact on power usage and system stability but if you consider M2.SSD upgrade try to see the exact model and manufacturer of your MB in order to get the right information. Try to take a picture of MB where we can see the model example: The other components are identified by Windows quite accurate (including the CPU model) as long as all the drivers are coming from windows updates.   Cheers.     Cheers.   Edit. Is this one? because that would make all things a lot easier. https://www.netonnet.se/art/gaming/gamingdator/stationar-gamingdator/medion-erazer-engineer-e10-md34907/1016074.12917/ ... View more

The negative review doesn't count since W10 does a major update every 6 months 🙂   About adding more SSD, make sure you check the MB specs to avoid bandwidth share or possible conflicts,  also to be sure what type of M2 to buy and be supported / what settings have to be adjusted on BIOS/UEFI.   As point of consideration is the power supply upgrade if you intend to place an RTX video card considering that a RTX 2060 use 160W while an RTX 3090 eats 350W.    Cheers ... View more

Two things I said are based on experience and turns out I know what I'm talking about (actually all of them but let's focus on 2 only).   1. You can use one single dual channel memory bank on a MB which support dual channel. It will work as single channel with focus on "it will work". I didn't say it's won't be any difference, I suggested to test and see if it's worth the money considering that if what you have is a single channel you might need to buy 2x16 gb banks). An ingame test will tell if it's worth to invest in 2x16gb ram vs 1x16gb in terms on cost vs gain.   2. There is no such thing as identical configurations when it comes about laptops from different brand. Each laptop use a specific BM and a specific heat management system, both counting for performances.   More than that It's pointless to come with additional proof although I can provide specific info about a game where if I leave the video card to fork for max frame rate (>200 fps) creates stutter every time I move the character or rotate camera. Limiting the FPS to 100 solve all problems and also keep the GPU at decent temperature. But that is for you to experience and maybe one day will thing about what I said.   Anyway, I will keep quiet further on and hope you will get the answers you are looking for.   Take care ... View more

Hi @Murtagh00 , welcome to the community   To begin with, I can't provide any information about the warranty because of no affiliation with Medion (I'm just a regular customer). Since you already open the case you can check how much access do you have to the radiator's heat sink and to the fan in order to so some cleaning because I believe that is what made a slight temperature increase. For cleaning as air compressed spray would do as long as you can prevent the fan to spin when blowing air. About the thermal paste/pads the 7 months use does not justify the replacement unless you have some "easy to read" signs like starting stuttering in apps which where not doing that before (including windows post loading when you the mouse is "jumping" instead of smooth movement) and increased the overall temperature with occasional trigger of overheat protection. From my experience a thermal paste should hold at least 18 months while a thermal pads will do for much much longer. Related to your case, make sure you get rid of windows ballast (temp files, old updates, old windows versions) and a radiator and/or fan cleaning would do the trick. Regarding the pads thickness and warranty info let's wait for technical information.   Cheers ... View more

Sorry you still have problems but somehow is not unexpected. That is what happens when the windows (drivers) suffer from multiple interventions. All this reminds me when I had a problem (on different laptop and different windows version) with audio card - Auto Gain Control to be more precise. After many uninstalls, updates and settings alterations even if I solved my problem the OS didn't perform as it should. To solve the problem I had to restore the OS to factory default edit the specific setting. I can explain more about that but is not constructive in you're particular case.   You can test something if the hardware supply is available, try to use the headphones via USB Router (a regular one like from Poundland). That might give you the USB2.0 connection which your laptop doesn't have.    Still, a windows reinstall is more than welcome and will fix the "do nothing loop" which you have now. One thing for sure, a faulty hardware will always provide a BSOD (or gray screen if windows 10) or a complete freeze and/or power cut. ... View more

Hi @thorpyUK , let me be the first to tell you Welcome to the forum.   My reply might not be the one you whish for but a bad reply is better than no reply at all. First, congratulation for your choice regarding the laptop and although you might have second though you still have to consider that this is a budget gaming laptop so expect some letdown each and there (mostly on cosmetic part).   Regarding your post, there is much to talk about 3d mark or any other benchmark programs. You can't be sure about the results from other machine.  For example, if you gain access to a machine which is on score list and run the benchmark you will always get a different result. Consider the personalization of OS as main factor. Other factor would be the sponsorship status of that machine where a score can suffer some alteration according to to that (3DMark did something like that in the past). So of you want to compare your laptop with another one make sure you have both configured by your hand and run the benchmark.   Speaking of RAM, you have to consider and do some research to see the one bank fitted in your laptop is a dual or single channel. Another important aspect is the latency where so far I notice Medion prefer single channel with low latency which in some cases are better choice than dual with high latency. The fitted M2 NVmi SSD which host your OS mill makes almost no difference between 16Gb and 32Gb. You can order a  2x16Gb dual channel Ram and after running test (in games not in 3dmark) see if it's worth the investment.  As part of the warning you might consider the warranty when it comes about opening the covers.   About loading GPU, 3DMark really does a stress test and in games if it happens to have that heavy load most of the time you will notice micro stuttering. A 99% load on GPU will make any game unplayable because of stuttering and the only way to make the GPU to work that hard is to use an exclusive access rendering program which during the execution will freeze any background process (including mouse movement).  As example: in order to render a scene the GPU have to build the shaders based on 3d model and texture. Once the model is build the GPU will stop the process until new shaders are required hence some % unused.   Max-Q Design on a video card means a bit lower performances. Here is a reference although I couldn't find the RTX 2070 Super mobile version. Overall you can see wherever Max-Q Design is in effect the performances are lower than plain version.   Cheers   ... View more

I prefer max performance (no standby nor sleep) when plugged and power save when use battery. Balanced it's like doing 2 things in same time and none of them good. It gives less performance when you are using the power line and gives a bit more while using the battery.  ... View more

Welcome to Medion Community @jonnyauk    CC and Windows Power Options are doing same thing: control and set this:  One app will automatically affect the other or will do nothing. Recommend to stay stick to Medion drivers or with windows basic settings. About the reported time to use, it's all relative and it's based on the power use at that time so if you continue to do what you were doing it will hold 3h. Example: a regular view over windows settings vs medion driver settings use just a bit of power and make no difference if you set "max performance" or "battery save". If you change the balance while you have a game running you will notice straight away the changes on ingame image quality and performance vs remaining time for use on battery. A laptop use custom made drivers in order to maintain the stability and performance so I wouldn't put much trust on "universal" control center (which it doesn't even start on my medion). Even the drivers installed by windows during update process are approved and verified by medion.    As a side story unrelated to your enquiry I removed my power control center provided by driver software in favor for windows power settings because I didn't like how the CC was managing the charging options. It was my choice and I can't recommend that. But overall I didn't affect in any bad way the stability and performance.   Cheers. ... View more

Welcome to the forum @demtibor    Until you can get a better answer try the software linked on post #4 from this thread https://community.medion.com/t5/ERAZER-Gaming/Erazer-x7851-Control-Center/td-p/79914 There are 50-50 chances to work. ... View more

Thanks for update @Nizzu  and I'm glad you manage to fix the issue. Have fun.   ... View more

Maybe this will help https://forums.tomsguide.com/threads/razer-kraken-7-1-v2-windows-10-sound-issues.186751/ ... View more

I see. Good job finding the problem. As for automatic restart on errors  You can disable that option on Advance System Settings. ... View more