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MD 63810 Tablet mode

SOLVED
31 REPLIES 31
Scoobyfizz
Apprentice
Message 1 of 32
1,247 Views
Message 1 of 32
1,247 Views

MD 63810 Tablet mode

Hi,

 

I have just bought one of these new from Aldi. One of the things I bought it for was the fact that it hinged into a tablet, or at least shout.

 

When I flip it nothing happens , the screen rotates as it should but it does not go into tablet mode and the keyboard and mouse still are working. I thought that fliping the screen, according to the instructions would put it in tablet mode and would also sensibly lock the keyboard and track mouse to stop it working when in this mode. I have searched everywhere in windows to sort this out but nothing.

 

I have looked at the settings in tablet mode which are set as -

 

sign in - use the appropriate mode for my hardware 

and when I use device as a tablet - always switch to tablet mode.

 

I have also performed a reset to no avail.. I suspect it is probably somewhere down the line something to do with the latest version of windows 10 which windows update did...

1 ACCEPTED SOLUTION

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Scoobyfizz
Apprentice
Message 31 of 32
348 Views
Message 31 of 32
348 Views

@daddle @Gehringer 

 

Just to let you know the first unit I had must have had a faulty hinge sensor out of the box. I have just formatted and installed windows 10 from scratch and it seems to work fine without the drivers. Although I have now installed them just in case.

 

So all good and up to date with the latest version of windows and working tablet mode!!!

View solution in original post

31 REPLIES 31
Gehringer
Moderator
Message 2 of 32
484 Views
Message 2 of 32
484 Views

Hi @Scoobyfizz ,

 

please try option #3 listed on this link here

Regards,

Gehringer

Scoobyfizz
Apprentice
Message 3 of 32
478 Views
Message 3 of 32
478 Views

The latest build of windows does not have the options that are shown in that link you have sent.

 

settings has a tablet sub menu with only two options. When I sign in and when I use this device as a table with a menu underneath for change additional tablet settings. the Make Windows more touch-friendly when using your device as a tablet does not exist on the latest build 21H1

Scoobyfizz
Apprentice
Message 4 of 32
428 Views
Message 4 of 32
428 Views

I presume nobody has any advice. are there any other users of this device on here that this actually works for?

Scoobyfizz
Apprentice
Message 5 of 32
415 Views
Message 5 of 32
415 Views

is there any wat to check the functionality of the hinge. I may have to face the fact that it does not work from new?

Gehringer
Moderator
Message 6 of 32
412 Views
Message 6 of 32
412 Views

Hi @Scoobyfizz ,

 

there is one last thing you can try which is the factory settings reset.

 

If it does not work, then I would advise you to contact the local Medion technical support team to have it assessed by a technician.

Regards,

Gehringer

Scoobyfizz
Apprentice
Message 7 of 32
402 Views
Message 7 of 32
402 Views

would a factory reset work given I have installed a fresh copy of windows 10....

Gehringer
Moderator
Message 8 of 32
391 Views
Message 8 of 32
391 Views

Hi @Scoobyfizz ,

 

Have you updated this fresh copy to the version 21H1?

Regards,

Gehringer

Scoobyfizz
Apprentice
Message 9 of 32
387 Views
Message 9 of 32
387 Views

@Gehringer 

 

yes fresh version of 21H1

Gehringer
Moderator
Message 10 of 32
381 Views
Message 10 of 32
381 Views

@Scoobyfizz ,

 

so there is a chance your imaging file will be on a previous Windows version, which should give you access to the menus that are missing from yours.

 

Regards,

Gehringer

31 REPLIES 31