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Hi @WHautot ,
if you go to device manager and select the option to update driver and then browse the PC for a driver, would you be able to indicate this newly created folder as a source of this driver? Regards,
Gehringer
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Hi @User5344 ,
there may be a delay between the launch of a new driver and its availability via Windows update.
There are third-parties software that monitor your drivers and warn you if you need any updates. Regards,
Gehringer
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Hi @RiTheHuge ,
please make sure you have the most updated version of the control center installed:
https://community.medion.com/t5/FAQs/FAQs-zum-ERAZER-Control-Center-Gaming-Center/ta-p/104655
If you already have it, then this is it.
Regards,
Gehringer
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Hi @Colas ,
does the unit display any sign of life? Try to abruptly interrupt the booting 3 times by switching the unit off as soon as it starts to boot.
See if it will go to the auto-repair or repair tool screen automatically.
If not, then your unit may need to be assessed by a technician.
Regards,
Gehringer
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Hi,
this error message is normally due to a wrong password.
Please make sure that you have the proper password on sight and then select the option to show password before confirming what you've typed, so you can be sure everything is ok.
Regards,
Gehringer
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Hi @Spike105 ,
network connection should be a straight-forward procedure.
You can either perform a first time installation (TV reset in some models) and then configure your internet connection as part of the procedure or you can access the Network menu (menu->settings->network) and configure your network type.
Are you receiving any particular error message?
Regards,
Gehringer
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Hi @Shanahan ,
can you access the BIOS? if so, try the following:
Go to BIOS, Go to Boot, Boot Option Priorities Check if you have: Boot Option #1 UEFI OS or anything similar
Modify Change Boot Option #1 to Disabled Save & Exit
Maybe it will help you.
Regards,
Gehringer
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Hi @seeknp ,
I hope I can help you with your questions:
(1) It depends on what you are expecting
(2) MS will inform it as soon as it is released
(3) MS has made this link here available for you to check whether or not your unit is compatible to W11
Regards,
Gehringer
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Hi @NeilB ,
the fitness band you have has its own app: Medion Fitness App.
It most likely won't synch with Google Fitness.
Regards,
Gehringer
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Hi @CEM ,
it looks to me that there is indeed a light causing this reflex, and it does not look like a software/compatibility related issue.
I would advise you to contact Medion technical support to receive information on how to return the unit to the service center for further assessment
Regards,
Gehringer
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Hi @CEM ,
do you have any photos of that? Please make sure that you point the camera towards an empty wall before taking the photo, so it will protect your privacy and the photo will be approved by moderators.
Regards,
Gehringer
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Hi @tacomaster07 ,
have you tried to test this specific key combo using the on-screen keyboard?
If it does not work then it is probably software/configuration/compatibility related.
If it does work, then it may be a hardware fault
Regards,
Gehringer
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Hi @dreetje9 ,
have you already tried the generic troubleshooting for Blue Screen errors (available here)?
If yes, then please try this specific troubleshooting here.
Regards,
Gehringer
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Hi @ZacharyCarver ,
unfortunately questions of that nature are difficult to assess since it relies on personal judgement.
I would say that it is normal that the noise reduces whilst unit is on power saving mode.
I advise you to monitor the unit and see if the SSD will start malfunctioning, there will be any signs of overheating or if the performance of the unit will be impacted.
Regards,
Gehringer
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Hi @Firblog ,
Unfortunately it is not possible at the moment to provide you a date for the arrival of the KB but please monitor its MSN 40077079 at our service shop website regularly because the KB will be listed there, if available.
In regards to the VAT, unfortunately I don't have this information but please feel free to fulfill the form available at the website and ask that to the commercial team. Regards,
Gehringer
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Hi @Firblog ,
please find here the direct link to the Medion service shop page displaying your power supply for sale.
Unfortunately, the KB for your unit is currently out of stock for sales via the service shop website , but it may be available for replacement, in case it is malfunctioning.
To have it replaced (if In warranty) or at least for a quote (if out of warranty or fault not covered by warranty) please contact your local Medion Tech Support helpline
Regards,
Gehringer
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Hi @Bolton84 ,
it is not an easy question talking about a phone using this android version.
The first thing I can recommend you to backup your data and try is to update your android to the Jelly Bean version 4.1.2, which was available for your model a few years ago.
Regards,
Gehringer
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Hi @Spozgar ,
I hope one of our Community experts may give you a hand with that.
I can only suggest you buy these parts from our spare parts website here
Regards,
Gehringer
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Hi @Subarashi ,
if you are running windows 10, you should check for BIOS updates using device manager.
Good news is that if your unit is only 8 months old you likely have the most updated BIOS version and it is also in warranty.
When you have the GPU peaks, can you identify which apps/activities are using this resource the most, using the task manager tool, for instance?
Regards,
Gehringer
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Hi @Raydamick ,
P6661 does not come with a Control/Gaming Center software. It has just a Chipset, Graphics, Audio, Card Reader, LAN, BT/WiFi, and a driver software for the hotkey buttons.
You can download it from this link here Regards,
Gehringer
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Hi @DaMed ,
can you please check if the latest Intel driver version that you have installed is the 17.5.2.1024, available for download from this link here ?
Regards,
Gehringer
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