MD 63810 Tablet mode

[Scoobyfizz]

Hi,

I have just bought one of these new from Aldi. One of the things I bought it for was the fact that it hinged into a tablet, or at least shout.

When I flip it nothing happens , the screen rotates as it should but it does not go into tablet mode and the keyboard and mouse still are working. I thought that fliping the screen, according to the instructions would put it in tablet mode and would also sensibly lock the keyboard and track mouse to stop it working when in this mode. I have searched everywhere in windows to sort this out but nothing.

I have looked at the settings in tablet mode which are set as -

sign in - use the appropriate mode for my hardware 

and when I use device as a tablet - always switch to tablet mode.

I have also performed a reset to no avail.. I suspect it is probably somewhere down the line something to do with the latest version of windows 10 which windows update did...

[Gehringer]

Hi @Scoobyfizz ,

please try option #3 listed on this link here

Regards,

Gehringer

[Scoobyfizz]

The latest build of windows does not have the options that are shown in that link you have sent.

settings has a tablet sub menu with only two options. When I sign in and when I use this device as a table with a menu underneath for change additional tablet settings. the Make Windows more touch-friendly when using your device as a tablet does not exist on the latest build 21H1

[Scoobyfizz]

I presume nobody has any advice. are there any other users of this device on here that this actually works for?

[Scoobyfizz]

is there any wat to check the functionality of the hinge. I may have to face the fact that it does not work from new?

[Gehringer]

Hi @Scoobyfizz ,

there is one last thing you can try which is the factory settings reset.

If it does not work, then I would advise you to contact the local Medion technical support team to have it assessed by a technician.

Regards,

Gehringer

[Scoobyfizz]

would a factory reset work given I have installed a fresh copy of windows 10....

[Gehringer]

Hi @Scoobyfizz ,

Have you updated this fresh copy to the version 21H1?

Regards,

Gehringer

[Scoobyfizz]

@Gehringer 

yes fresh version of 21H1

[Gehringer]

@Scoobyfizz ,

so there is a chance your imaging file will be on a previous Windows version, which should give you access to the menus that are missing from yours.

Regards,

Gehringer