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Medion Akoya E62021 - DPC_watchdog_violation

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dreetje9
Newcomer
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Message 1 of 2
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Medion Akoya E62021 - DPC_watchdog_violation

Hi,

 

Since the purchase of our Medion Akoya E62021 with Windows 10 Home last year, more and more frequently we are running in a DPC Watchdog Violation error, currently is happening multiple times a day.

 

Apart from a wireless mouse / keyboard no other things are connected to USB.

 

I tried updating the driver for the SSD hard-drive (e12c-128g-phison-ssd-b3-bb1), currently driver version 10.0.19041.789,  driver date 21/06/2006, but the Phison website is not providing any updated drivers, with Google also not providing further clues.

 

Has anyone encountered the same and found a solution (driver or something else) to get rid of the constant DPC Watchdog Violation error?

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Gehringer
Retired
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Message 2 of 2
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Hi @dreetje9 ,

 

have you already tried the generic troubleshooting for Blue Screen errors (available here)?

 

If yes, then please try this specific troubleshooting here.

 

Regards,

Gehringer

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