About heggo

good luck with it. ... View more

You are nor the first to experience this, I had the same issue & amazon replaced it, the replacement charges fine, another poster here had the original & replacement with the same issue,.....we both tried all the suggestions to no avail, look for a replacement asap. ... View more

Replacement E10 arrived today, charging fine, no issues, same MSN 30033537 as the one I sent back, we did wait a few extra secs over the 8sec after connecting the AC power & waited to see the power & battery leds turn on before turning the laptop on. ... View more

Ok folks! New E10 arrived today, a replacement for the previous one that refused to charge,.....success!!!! it's charging the battery,  same MSN a previous one MSN 30033537.  ... View more

Returned to Amazon, replacement on its way 🤞 ... View more

gone back to Amazon uk today, free returns service is very efficient in fairness,  replacement arriving in a few days, fingers crossed 🤞 ... View more

MSN 30033537 ... View more

Will do, it was bought for my son who has it now, I never actually opened the box myself, he's trying the solutions you suggested to the OP, I'll report back asap. ... View more

i have a background in IT since the late 80s, retired now but still have a few tricks up my sleeve, I have lots of chargers around the house, possibly a medion brand too, I'll let you know, I searched "refurbished laptops" & this came up along with lots of other names, spoke to Amazon earlier & they said it's brand new, 🤔, anyway I'll report back ... View more

Hi, nightmare, my E10 arrived yesterday from Amazon & has the identical problem, battery showing 0%, battery led indicator is on but battery isn't charging at all, I'll also try the above suggestions & report back, Amazon support sent me a few YouTube videos to watch 🤣,   ... View more