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New Laptop for Christmas wont charge

4 REPLIES 4
MsFlibble
Beginner
Message 1 of 5
1,072 Views
Message 1 of 5
1,072 Views

New Laptop for Christmas wont charge

My Husband bought me an ERAZER CRAWLER E10 and gave it to me for a Christmas present but we quickly found that the new laptop battery wont charge stays at 0% and will only work if the charger is inserted the MSN is 30033537 and the warranty is till 26/11/2024.

4 REPLIES 4
heggo
Trainee
Message 2 of 5
1,067 Views
Message 2 of 5
1,067 Views

You are nor the first to experience this, I had the same issue & amazon replaced it, the replacement charges fine, another poster here had the original & replacement with the same issue,.....we both tried all the suggestions to no avail, look for a replacement asap.

MsFlibble
Beginner
Message 3 of 5
1,064 Views
Message 3 of 5
1,064 Views

I'm hoping Medion will take a look at the laptop and repair it as it's under warranty 

heggo
Trainee
Message 4 of 5
1,060 Views
Message 4 of 5
1,060 Views

good luck with it.

MsFlibble
Beginner
Message 5 of 5
1,058 Views
Message 5 of 5
1,058 Views

Thank you 🙂

4 REPLIES 4