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E10 Out of Box - Stuck in transport mode?

14 REPLIES 14
Kevin0481
New Voice
Message 1 of 15
2,730 Views
Message 1 of 15
2,730 Views

E10 Out of Box - Stuck in transport mode?

Help... before I throw it out the window!

 

Got the E10 yesterday, brand new out the box , followed the process power cable in then approx 8 seconds then switch on. No matter what I try the battery will not start to charge and I presume its stuck on transport mode but I cant find anyway to get it working now. 

 

Only powers on with mains cable , battery not charging... any ideas before I either throw it off out the window or return it (which I really don't want to do) 

14 REPLIES 14
Kevin0481
New Voice
Message 11 of 15
1,076 Views
Message 11 of 15
1,076 Views

If you do sort it - let me know how as I want to actually keep the laptop , love it apart from its fault 😭

heggo
Trainee
Message 12 of 15
1,072 Views
Message 12 of 15
1,072 Views

i have a background in IT since the late 80s, retired now but still have a few tricks up my sleeve, I have lots of chargers around the house, possibly a medion brand too, I'll let you know, I searched "refurbished laptops" & this came up along with lots of other names, spoke to Amazon earlier & they said it's brand new, 🤔, anyway I'll report back

heggo
Trainee
Message 13 of 15
1,026 Views
Message 13 of 15
1,026 Views

gone back to Amazon uk today, free returns service is very efficient in fairness,  replacement arriving in a few days, fingers crossed 🤞

Kevin0481
New Voice
Message 14 of 15
1,022 Views
Message 14 of 15
1,022 Views

Both mine have been returned today and no option to supply a 3rd - let me know if your send one works 

heggo
Trainee
Message 15 of 15
1,011 Views
Message 15 of 15
1,011 Views

Replacement E10 arrived today, charging fine, no issues, same MSN 30033537 as the one I sent back, we did wait a few extra secs over the 8sec after connecting the AC power & waited to see the power & battery leds turn on before turning the laptop on.

14 REPLIES 14