À propos de martinmt

martinmt · ‎16.11.2019

I've recently started to have a problem whereby my 6807 Erazer gaming laptop just cuts out and turns off immediately. I am using it plugged in and the power supply does feel quite hot. I have the laptop on top of a cooling pad and I don't think the laptop itself is overheating. Any suggestions for anything I can try diagnostically - or has anyone else encountered this? It has turned off twice today and if it keeps up will obviously be going back. When I say turns off, I don't mean it "shuts down" it just goes off instantly - and this is odd as it's still on the mains power.

martinmt · ‎25.10.2019

@Major_ToM wrote: Hi @martinmt , sry for the late reply, but are you still experiencing this probs in full screen mode? For sure you can use the drivers we place from time to time on our service website, but in general you receive the most recent driver for your component by a) having the NVidia GeForce Experience software installed b) searching the recent driver via the device manager Did you take notice of our special driver update FAQ? Cheers Major ToM Yes my Nvidiia is up to date. I can't open your link to the FAQ - it is asking for authorisation and not accepting my details. However, I have managed to resolve both issues (though I still haven't been able to update my Intel graphics driver). For Citrix - I had specifically read that their latest versions of their software no longer required anyone to use their citrix uninstaller app to clean out non-working or old versions. Well after trying and failing for hours, I decided to try using it after all (the uninstaller) and guess what - yes it fixed my problems. I reinstalled a clean citrix receiver app and it's now working fine. For the full screen video - it occured to me that I was streaming within Chrome and I hadn't set Chrome to use high performance (i.e. Nvidia) settings rather than the Intel core graphics. I changed that and I also enabled high quality video playback in the settings. I suspect the former fixed it rather than the latter - but it now seems to be working fine. I'll mark this as closed. Thanks for the responses.

martinmt · ‎14.10.2019

Hi there I am expecting my new DIMM tomorrow and I am confident that this time it will fit and work as the part number is correct. I bought it from Scan.co.uk in the UK , with tax and delivery it cost about £42 In case anyone wants to look at this - here is a direct link to the product: http://tidd.ly/baeb3020 Update: Ram received this morning and installed and all sorted. Genuine Samsung Dimm as well. Thanks Martin

martinmt · ‎04.10.2019

@Fishtown wrote: Hi @martinmt try it in the service area / driver with input of md61367 or x6807 good luck, bye Fishtown Thank you @Fishtown - that did throw up some drivers. I managed to install some of them OK and I did find an Intel graphics driver but when I went to install it I was told it was not compatible (and was a manufacturer's driver). So no further on with the Intel graphics or my issues.

martinmt · ‎03.10.2019

Hi my X6807 has two issues that I have noticed. 1. It won't stream in full screen via HDMI - so if I connect it to my TV, I can watch on the TV via HDMI in windowed mode but the picture just freezes in full screen 2. I am really struggling to get Citrix workspace to work so I can connect to my work desktop. I get to sign in and to the point where I launch the launch.ica file and it just stops there and doesn't trigger the citrix desktop view in my browser. One of the possible solutions that I identified was to upgrade the Intel graphics driver. I installed the Intel driver support assistant, and there IS an upgrade available for Intel® UHD Graphics 630. However, when I go through the update process, I get an error and a message saying it can't be installed and I need to refer to my manufacturer for upgrades. My MSN number is 30026173 I have entered this into the software downloads/drivers area and it says there are no downloads. How do I update this please (and if anyone has any possible solutions for either problem other than doing so, please let me know)? My Nvidia drivers are up to date. Thanks Martin

martinmt · ‎22.09.2019

@Fishtown - thank you that was really useful. I *think* I now have a compatible Samsung DIMM (and for under £40) so I am ordering and if it is the correct type and size, I'll mark complete and provide a link for others etc.

martinmt · ‎22.09.2019

OK thanks, I can see they are offering a Dimm there but it's very expensive at nearly 70eu including shipping. All I want to know is what the generic product is so I can make my own buying decision. It's ridiculous that it's such a mystery.

martinmt · ‎15.09.2019

I can't seem to find a way to change the keyboard backlight options on my X6807 (MSN 30026173) At the moment, ASDW and the arrow keys are permanently lit, but nothing else. I would like them all lit up when using it in the dark, I understand there is some control centre software that lets me do this, but I can't find any software on this site for my laptop - nor any generic software. When I enter my MSN number etc. it just says there are no downloads. Where is this download please? EDIT: Solved this myself via other threads (not related to my machine). I found the exe in the recovery drive, installed that (which first removed my existing installation which I couldn't seem to find via Windows 10 - and then I reinstalled it and it added a nice simple desktop shortcut so I'm all sorted). It is a bit pointless having a "downloads" section by MSN number though if it doesn't signpost you to a library of generic or specific pieces of software.

martinmt · ‎14.09.2019

Just to follow up - I ordered some memory from Amazon based on those specs - and it turned up and was the wrong size. It has to be a 3cm x 1cm sized dimm. Just mentioning this in case others are having the same frustrations. I suppose I should have simply taken the back off the machine in the first place (as this is when I realised my error!) Anyway, that is now going back, and I have ordered this one which is coming today - and I am hoping this will be the correct one for my laptop! [link removed as that was the wrong size as well] Update= Removed my link as that was the wrong size as well! So I'm still trying to find an 8GB DIMM that fits my machine. Shouldn't really be this hard.

martinmt · ‎13.09.2019

OK thanks. No issues at present, I just normally check for bios upgrades when I get a new laptop. I've ordered some more memory so hopefully happy days ahead.

martinmt · ‎13.09.2019

Great, thank you. I don't find any files or driver updates for my model on your system either (thinking of bios updates etc) - but I hope they are coming soon? regards Martin

martinmt · ‎13.09.2019

Hi MSN number is 30026173 No I couldn't get anything from the other memory seller scans either so quite frustrating. Martin

martinmt · ‎06.09.2019

Hi Just bought a X6807 gaming laptop from box (popular deal this week I think!) It comes with one 8GB ram stick. I went to scan it at Crucial so I could add a second 8GB and their scan could not identify it. Which was a surprise. I know it's DDR4 ram - do I need to look for a specific spec of ram though or is it reasonably generic? Thanks Martin

Date d'inscription	‎06.09.2019 13:57
Date de dernière visite	‎29.11.2019 12:37
Total de messages envoyés	13
Total de compliments reçus	7

À propos de martinmt

6807 Laptop started cutting out and turning off ra...

Re: Medion X6807 Intel graphics upgrade

Re: Memory type for X6807

Re: Medion X6807 Intel graphics upgrade

Medion X6807 Intel graphics upgrade

Re: Memory type for X6807

Re: Memory type for X6807

Medion control centre for x6807

Re: Memory type for X6807

Re: Memory type for X6807

Re: Memory type for X6807

Re: Memory type for X6807

Memory type for X6807

Informations juridiques

MEDION Online

À propos de la MEDION