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Hi @OntheBlock Welcome to the community! Unfortunately I'm not able to assist without more information, do you have the MSN number and a description of the problem your having ? Thanks! Mats749
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Hi @Bloss I'm sorry to hear about the issues you're having. In this instance Id recommend that you contact your local Medion service center for your computer to be looked at. Thanks Mats749
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Hi @Idk Welcome to the community! 🙂 We need some more information on which keyboard you have, Do you have the MSN number ? Thanks Mats749
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@Guacanoele Have you checked windows is not trying to disable the LAN adapter to save power? You should be able to find this out by right clicking the LAN driver> Properties>Power Management Thanks Mats749
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Thanks @Guacanoele Assuming that the Wi-Fi is fine, I’d recommend updating the LAN drivers first. Instructions can be found here Thanks Mats749
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Hi @nosscar The warranty extension information can be found here If you choose 1 or 2 years, it will be an addition to the basic warranty that was provided when you purchased your laptop. There is no time limit providing that the device is still within warranty when you take it out. Thanks Mats749
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Hi @Blue8793841 Welcome to the community, We'll need some more information before we are able to help, Can you provide us with the MSN number along with a screen shot of the error in question Thanks Mats749
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Hi @Inzamam Both screens have 16.7m Colours with 45% NTSC 30033536 has the screen model LM156LFGL05 and 30033285 has B173HAN04.9 Thanks Mats749
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@frukke Your P10 has the latest BIOS installed. You're on the right path with trying to boot into safe mode and checking the drivers. Do you have any error's in device manager? Thanks Mats749
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Thanks @frukke, Please let me know if you are able to get into the computer via safe mode. In the mean time, do you have the MSN number of this device ? Thanks Mats749
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Hi @frukke Welcome to the community! Please can you confirm which BIOS version is on your Erazer? Also, have you tried the Medion Service app? It may provide a direct solution to your problem. You can get the service app here Thanks Mats749
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@betterc4llsol The threaded points for the hinge screws are apart of the top casing(part number 40070909 W/KB) which will need to be swapped. Id recommend contacting your local Medion service center to arrange the repair. Thanks mats749
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@LOTGS It looks like you have a fairly old BIOS version, you can download the latest version here Once you've unzipped the file, you'll need to run WFH.BAT as administrator to begin the update. Please ensure that you allocate enough time to the process as interrupted BIOS updates can be problematic and potentially lead to hardware damage. Thanks Mats749
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Hi Rabauw, You'll need to contact your local medion center to arrange a service. It looks as if the BIOS battery (Part number 40073723) is not available on the service shop Thanks Mats749
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Hi LOTGS, Not to worry, everyone starts somewhere! 😊 Firmware and drivers for this model are pushed out with windows updates. Please take a look here and try to update windows. You can also try to update the firmware via the device manager, instructions are also in that link. Thanks Mats749
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Hi LOTGS, Welcome to the community! Do you have the MSN number of the P10? Do you get any error messages when trying to update the firmware ? Thanks Mats749
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