Why is my camera not working as expected? (PC, Notebook)

[#1]

Question

Why is my camera not working as expected? (PC, Notebook)

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Answer

For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
You can find out how to start troubleshooting in the FAQ "How can I solve sound problems on Windows 10?".

Sometimes it is enough to reinstall or update the driver to get it working again.
This can be done via the device manager. Instructions can be found in the FAQ "How do I update device drivers?".

Advice (only in supported countries):
With the error description you have provided our diagnostic app can determine if it is a fault.
Simply download the app to your device, start and if an error is detected you can directly trigger a repair order.

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The information in this article refers to:

• Desktop PCs with Webcam
• All in One PCs with Webcam
• Notebooks with Webcam
• Netbooks with Webcam

• YDYGYF (IRIS-Symptom-Code_365)

Review Date: 2021-10-28