My notebook keyboard writes some characters twice, what can I do?

Tobo · ‎17.01.2024

Symptoms

Unfortunately, your notebook model is affected by a software problem in the processing of keyboard strokes. The error manifests itself in the fact that every 10 - 20 keystrokes registered characters are passed on twice or appear as "doubled" letters in the text.

Diagnosis

The reason for this is a necessary Microsoft security update for Windows 10, which should not be uninstalled, in connection with the Intel® HID event driver version: 2.2.1.384. There is no hardware fault on your notebook, so it is not necessary to send it in for repair.

Solution

In the current situation, the error can be reliably remedied by:

Downgrading the Intel® HID event driver to version 2.2.1.383
and upgrading the Hinge Angle Service to version 1.1.1.5.

This link is available for the installation of these drivers:

Windows 10
After unpacking the download, run the file C:\Medion\CNB-Workaround\DRV_Update.cmd.

Windows 11

After unpacking the download, run the file C:\Medion\CNB-Workaround\DRV_Update.cmd.

Now open the Device Manager and select the entry Intel(R)HID Event Filter under the branch Human Interface Devices.

Right-click on it and select Update Driver from the context menu.
Search for driver software on the computer
Select from a list of available drivers on my computer.
Under Show Compatible Hardware, select Intel(R)... Version 2.2.1.383 and click Next.

Windows will now install the driver.

Windows S-Mode

Since a number of the affected notebooks were delivered in Windows S-Mode, it is possible that customers are still using S-Mode. In this case, the workaround from the download cannot be used without further ado; the following additional steps must be carried out:

After downloading and unpacking, the Windows settings are called up.

Choose:

Update and Security / Recovery/ Advanced startup (Restart now)
Troubleshoot / Advanced options / Startup Settings (Restart)
During the restart, select the item 7 Disable force driver signature in the selection of start-up settings.

Now the CMD file can be executed after booting.
After the normal restart, Windows S-Mode is active again.

The information in this article refers to:

Notebook MEDION E3216 (MD 60900) MSN 30023121
Notebook MEDION E3216 (MD 60900) MSN 30023128
Notebook MEDION E3216 (MD 60900) MSN 30023130
Notebook MEDION E3216 (MD 60900) MSN 30023131
Notebook MEDION E3216 (MD 60900) MSN 30023133
Notebook MEDION E3216 (MD 60900) MSN 30023137
Notebook MEDION E3216 (MD 60900) MSN 30023279
Notebook MEDION E3216 (MD 60900) MSN 30023300
Notebook MEDION E3216 (MD 60900) MSN 30024154
Notebook MEDION E3216 (MD 60900) MSN 30026359

Notebook MEDION E3221 (MD 61095) MSN 30024788
Notebook MEDION E3221 (MD 61095) MSN 30026698

Notebook MEDION E3221 (MD 61096) MSN 30024789
Notebook MEDION E3221 (MD 61096) MSN 30026273

Notebook MEDION E3223 (MD 61115) MSN 30024938

Notebook MEDION E3223 (MD 61116) MSN 30024956
Notebook MEDION E3223 (MD 61116) MSN 30028969

Notebook MEDION E3223 (MD 61117) MSN 30024953

Notebook MEDION E2293 (MD 61118) MSN 30024955

Notebook MEDION E2293 (MD 61119) MSN 30024936

Notebook MEDION E2293 (MD 61120) MSN 30024937

Notebook MEDION E3223 (MD 61127) MSN 30024989

Notebook MEDION E3223 (MD 61128) MSN 30024990

Notebook MEDION E2293 (MD 61130) MSN 30024993

Notebook MEDION E2293 (MD 61133) MSN 30024996
Notebook MEDION E2293 (MD 61133) MSN 30027757

Notebook MEDION E2293 (MD 61144) MSN 30025056

Notebook MEDION E3221 (MD 61157) MSN 30025253
Notebook MEDION E3221 (MD 61157) MSN 30026702

Notebook MEDION E3221 (MD 61160) MSN 30025175

Notebook MEDION E3221 (MD 61165) MSN 30025271
Notebook MEDION E3221 (MD 61165) MSN 30025272
Notebook MEDION E3221 (MD 61165) MSN 30027087

Notebook MEDION E3221 (MD 61166) MSN 30025273
Notebook MEDION E3221 (MD 61166) MSN 30025274
Notebook MEDION E3221 (MD 61166) MSN 30026990

Notebook MEDION E3221 (MD 61167) MSN 30025275
Notebook MEDION E3221 (MD 61167) MSN 30025277
Notebook MEDION E3221 (MD 61167) MSN 30029513

Notebook MEDION E3221 (MD 61207) MSN 30025462
Notebook MEDION E3221 (MD 61207) MSN 30027312

Notebook MEDION E3221 (MD 61208) MSN 30025461
Notebook MEDION E3221 (MD 61208) MSN 30026706

Notebook MEDION E3221 (MD 61229) MSN 30025644

Notebook MEDION E3221 (MD 61237) MSN 30025634
Notebook MEDION E3221 (MD 61237) MSN 30027563

Notebook MEDION E4271 (MD 61258) MSN 30025717
Notebook MEDION E4271 (MD 61258) MSN 30025718

Notebook MEDION S4401 (MD 61259) MSN 30025721

Notebook MEDION E3221 (MD 61262) MSN 30025802
Notebook MEDION E3221 (MD 61262) MSN 30025803

Notebook MEDION E4271 (MD 61263) MSN 30025805
Notebook MEDION E4271 (MD 61263) MSN 30025806
Notebook MEDION E4271 (MD 61263) MSN 30026279
Notebook MEDION E4271 (MD 61263) MSN 30029519

Notebook MEDION E4271 (MD 61264) MSN 30025793
Notebook MEDION E4271 (MD 61264) MSN 30025794
Notebook MEDION E4271 (MD 61264) MSN 30025795
Notebook MEDION E4271 (MD 61264) MSN 30028606
Notebook MEDION E4271 (MD 61264) MSN 30030101

Notebook MEDION S4401 (MD 61265) MSN 30025807
Notebook MEDION S4401 (MD 61265) MSN 30025808
Notebook MEDION S4401 (MD 61265) MSN 30025809
Notebook MEDION S4401 (MD 61265) MSN 30030131
Notebook MEDION S4401 (MD 61265) MSN 30030371
Notebook MEDION S4401 (MD 61265) MSN 30030372

Notebook MEDION S4401 (MD 61266) MSN 30025796
Notebook MEDION S4401 (MD 61266) MSN 30025797
Notebook MEDION S4401 (MD 61266) MSN 30025798
Notebook MEDION S4401 (MD 61266) MSN 30029518

Notebook MEDION S4401 (MD 61267) MSN 30025829
Notebook MEDION S4401 (MD 61267) MSN 30025830
Notebook MEDION S4401 (MD 61267) MSN 30029521

Notebook MEDION S4401 (MD 61268) MSN 30025799

Notebook MEDION S4401 (MD 61269) MSN 30025722
Notebook MEDION S4401 (MD 61269) MSN 30025827
Notebook MEDION S4401 (MD 61269) MSN 30025828
Notebook MEDION S4401 (MD 61269) MSN 30028918

Notebook MEDION E4271 (MD 61274) MSN 30025801

Notebook MEDION S4401 (MD 61286) MSN 30025910
Notebook MEDION S4401 (MD 61286) MSN 30027812

Notebook MEDION E4273 (MD 61287) MSN 30025914
Notebook MEDION E4273 (MD 61287) MSN 30028930

Notebook MEDION E3223 (MD 61288) MSN 30025915
Notebook MEDION E3223 (MD 61288) MSN 30028609

Notebook MEDION E2293 (MD 61289) MSN 30025912

Notebook MEDION E2293 (MD 61290) MSN 30025909

Notebook MEDION E3221 (MD 61296) MSN 30025885

Notebook MEDION E4271 (MD 61299) MSN 30025889

Notebook MEDION S4401 (MD 61301) MSN 30025920

Notebook MEDION S4403 (MD 61324) MSN 30025972

Notebook MEDION S4403 (MD 61325) MSN 30025973

Notebook MEDION S4403 (MD 61326) MSN 30025974
Notebook MEDION S4403 (MD 61326) MSN 30032566
Notebook MEDION S4403 (MD 61326) MSN 30032567

Notebook MEDION S4403 (MD 61327) MSN 30025975

Notebook MEDION S4403 (MD 61328) MSN 30025976

Notebook MEDION S4403 (MD 61329) MSN 30025977

Notebook MEDION E3216 (MD 61350) MSN 30023762
Notebook MEDION E3216 (MD 61350) MSN 30023763
Notebook MEDION E3216 (MD 61350) MSN 30023764
Notebook MEDION E3216 (MD 61350) MSN 30023765
Notebook MEDION E3216 (MD 61350) MSN 30025050

Notebook MEDION E3221 (MD 61357) MSN 30026061
Notebook MEDION E3221 (MD 61357) MSN 30028620

Notebook MEDION E3221 (MD 61370) MSN 30026257

Notebook MEDION S4403 (MD 61386) MSN 30026264

Notebook MEDION S4401 (MD 61390) MSN 30026253
Notebook MEDION S4401 (MD 61390) MSN 30032106
Notebook MEDION S4401 (MD 61390) MSN 30032107

Notebook MEDION S4401 (MD 61391) MSN 30026290

Notebook MEDION S4401 (MD 61392) MSN 30026291
Notebook MEDION S4401 (MD 61392) MSN 30032363
Notebook MEDION S4401 (MD 61392) MSN 30032364

Notebook MEDION S4401 (MD 61394) MSN 30026370
Notebook MEDION S4401 (MD 61394) MSN 30026371
Notebook MEDION S4401 (MD 61394) MSN 30026372
Notebook MEDION S4401 (MD 61394) MSN 30028629

Notebook MEDION E2291 (MD 61396) MSN 30026360
Notebook MEDION E2291 (MD 61396) MSN 30028626

Notebook MEDION S4401 (MD 61397) MSN 30026300
Notebook MEDION S4401 (MD 61397) MSN 30030133
Notebook MEDION S4401 (MD 61397) MSN 30032518
Notebook MEDION S4401 (MD 61397) MSN 30032519

Notebook MEDION E3216 (MD 61400) MSN 30023277
Notebook MEDION E3216 (MD 61400) MSN 30023278
Notebook MEDION E3216 (MD 61400) MSN 30024415

Notebook MEDION S4401 (MD 61410) MSN 30026343
Notebook MEDION S4401 (MD 61410) MSN 30030888

Notebook MEDION E4271 (MD 61417) MSN 30026358
Notebook MEDION E4271 (MD 61417) MSN 30028625

Notebook MEDION E4271 (MD 61455) MSN 30026525

Notebook MEDION S4401 (MD 61457) MSN 30026524

Notebook MEDION E2293 (MD 61463) MSN 30026566

Notebook MEDION E4273 (MD 61464) MSN 30026572

Notebook MEDION E4273 (MD 61465) MSN 30026573

Notebook MEDION E3223 (MD 61468) MSN 30026563
Notebook MEDION E3223 (MD 61468) MSN 30028931

Notebook MEDION E3223 (MD 61469) MSN 30026561

Notebook MEDION E2293 (MD 61470) MSN 30026560
Notebook MEDION E2293 (MD 61470) MSN 30028971

Notebook MEDION E2293 (MD 61491) MSN 30026617
Notebook MEDION E2293 (MD 61491) MSN 30029211

Notebook MEDION S4401 (MD 61519) MSN 30026780
Notebook MEDION S4401 (MD 61519) MSN 30032563
Notebook MEDION S4401 (MD 61519) MSN 30032564

Notebook MEDION E2291 (MD 61530) MSN 30026819
Notebook MEDION E2291 (MD 61530) MSN 30030880

Notebook MEDION S4401 (MD 61531) MSN 30026861
Notebook MEDION S4401 (MD 61531) MSN 30030132
Notebook MEDION S4401 (MD 61531) MSN 30032514
Notebook MEDION S4401 (MD 61531) MSN 30032515

Notebook MEDION S4401 (MD 61532) MSN 30026864

Notebook MEDION S4401 (MD 61533) MSN 30026860

Notebook MEDION S4401 (MD 61534) MSN 30026865

Notebook MEDION S4401 (MD 61535) MSN 30026862

Notebook MEDION E4271 (MD 61579) MSN 30027063
Notebook MEDION E4271 (MD 61579) MSN 30028939

Notebook MEDION E4272 (MD 61612) MSN 30027753
Notebook MEDION E4272 (MD 61612) MSN 30028978

Notebook MEDION E4271 (MD 61620) MSN 30027351

Notebook MEDION S4401 (MD 61621) MSN 30027352

Notebook MEDION E4271 (MD 61649) MSN 30027530
Notebook MEDION E4271 (MD 61649) MSN 30029093

Notebook MEDION S4403 (MD 61674) MSN 30027658
Notebook MEDION S4403 (MD 61674) MSN 30029103

Notebook MEDION E3223 (MD 61688) MSN 30027682
Notebook MEDION E3223 (MD 61688) MSN 30029657

Notebook MEDION S4403 (MD 61689) MSN 30027683
Notebook MEDION S4403 (MD 61689) MSN 30030912
Notebook MEDION S4403 (MD 61689) MSN 30030913

Notebook MEDION E4271 (MD 61698) MSN 30027845
Notebook MEDION E4271 (MD 61698) MSN 30027846
Notebook MEDION E4271 (MD 61698) MSN 30030881
Notebook MEDION E4271 (MD 61698) MSN 30030883

Notebook MEDION E4271 (MD 61699) MSN 30027847

Notebook MEDION E2293 (MD 61757) MSN 30028287
Notebook MEDION E2293 (MD 61757) MSN 30030959

Notebook MEDION E3223 (MD 61791) MSN 30028858

Notebook MEDION E4273 (MD 61792) MSN 30028859

Notebook MEDION E3216 (MD 61800) MSN 30024021
Notebook MEDION E3216 (MD 61800) MSN 30024022
Notebook MEDION E3216 (MD 61800) MSN 30024284
Notebook MEDION E3216 (MD 61800) MSN 30024285
Notebook MEDION E3216 (MD 61800) MSN 30025019

Notebook MEDION S4401 (MD 61851) MSN 30029299

Notebook MEDION S4401 (MD 61852) MSN 30029301
Notebook MEDION S4401 (MD 61852) MSN 30032239
Notebook MEDION S4401 (MD 61852) MSN 30032290

Notebook MEDION E3221 (MD 61897) MSN 30029627
Notebook MEDION E3221 (MD 61897) MSN 30029628
Notebook MEDION E3221 (MD 61897) MSN 30029629
Notebook MEDION E3221 (MD 61897) MSN 30032142
Notebook MEDION E3221 (MD 61897) MSN 30032143

Notebook MEDION E4271 (MD 61899) MSN 30029643
Notebook MEDION E4271 (MD 61899) MSN 30029644

Notebook MEDION E3223 (MD 61903) MSN 30029645
Notebook MEDION E3223 (MD 61903) MSN 30031560

Notebook MEDION E4271 (MD 61913) MSN 30029613
Notebook MEDION E4271 (MD 61913) MSN 30031723

Notebook MEDION E3221 (MD 61914) MSN 30029614
Notebook MEDION E3221 (MD 61914) MSN 30031708

Notebook MEDION E4272 (MD 61915) MSN 30029679
Notebook MEDION E4272 (MD 61915) MSN 30030966

Notebook MEDION E3221 (MD 61955) MSN 30029936

Notebook MEDION E4273 (MD 61972) MSN 30030030

Notebook MEDION E3223 (MD 61973) MSN 30030007

Notebook MEDION E2291 (MD 62001) MSN 30030118

Notebook MEDION E3221 (MD 62002) MSN 30030119

Notebook MEDION E2293 (MD 62052) MSN 30030386

Notebook MEDION E3221 (MD 62056) MSN 30030456
Notebook MEDION E3221 (MD 62056) MSN 30032386

Notebook MEDION E2292 (MD 62077) MSN 30030554
Notebook MEDION E2292 (MD 62077) MSN 30032117

Notebook MEDION E4271 (MD 62078) MSN 30030606

Notebook MEDION E3221 (MD 62085) MSN 30030700

Notebook MEDION E2292 (MD 62089) MSN 30030697
Notebook MEDION E2292 (MD 62089) MSN 30032158

Notebook MEDION E4272 (MD 62090) MSN 30030698
Notebook MEDION E4272 (MD 62090) MSN 30031935

Notebook MEDION E3223 (MD 62098) MSN 30030832

Notebook MEDION E3221 (MD 62116) MSN 30031044

Notebook MEDION E3221 (MD 62134) MSN 30031069
Notebook MEDION E3221 (MD 62134) MSN 30031070
Notebook MEDION E3221 (MD 62134) MSN 30031072

Notebook MEDION E2291 (MD 62145) MSN 30031422
Notebook MEDION E2291 (MD 62145) MSN 30031423
Notebook MEDION E2291 (MD 62145) MSN 30031424

Notebook MEDION E3221 (MD 62151) MSN 30031129

Notebook MEDION E4271 (MD 62152) MSN 30031128

Notebook MEDION E4271 (MD 62158) MSN 30031166

Notebook MEDION E3221 (MD 62159) MSN 30031425
Notebook MEDION E3221 (MD 62159) MSN 30031426
Notebook MEDION E3221 (MD 62159) MSN 30031427

Notebook MEDION E4271 (MD 62160) MSN 30031428

Notebook MEDION E3223 (MD 62211) MSN 30031354

Notebook MEDION E3223 (MD 62212) MSN 30031373

Notebook MEDION E4273 (MD 62213) MSN 30031355

Notebook MEDION E3221 (MD 62217) MSN 30031467

Notebook MEDION E3221 (MD 62319) MSN 30031977

Notebook MEDION E2293 (MD 62346) MSN 30032554

Notebook MEDION E2293 (MD 62347) MSN 30032552

Notebook MEDION E3223 (MD 62348) MSN 30032489

Notebook MEDION E3223 (MD 62349) MSN 30032553

Notebook MEDION E3223 (MD 62351) MSN 30032549

Notebook MEDION E3223 (MD 62362) MSN 30032574

Notebook MEDION E3222 (MD 62450) MSN 30024948
Notebook MEDION E3222 (MD 62450) MSN 30024949
Notebook MEDION E3222 (MD 62450) MSN 30024960
Notebook MEDION E3222 (MD 62450) MSN 30024961
Notebook MEDION E3222 (MD 62450) MSN 30024962
Notebook MEDION E3222 (MD 62450) MSN 30024963
Notebook MEDION E3222 (MD 62450) MSN 30024987
Notebook MEDION E3222 (MD 62450) MSN 30025038
Notebook MEDION E3222 (MD 62450) MSN 30025096
Notebook MEDION E3222 (MD 62450) MSN 30025097

Notebook MEDION E3222 (MD 62450) MSN 30026126
Notebook MEDION E3222 (MD 62450) MSN 30027549

Notebook MEDION E2292 (MD 62550) MSN 30025173
Notebook MEDION E2292 (MD 62550) MSN 30026701

Notebook MEDION E2294 (MD 62700) MSN 30025429
Notebook MEDION E2294 (MD 62700) MSN 30026271

Notebook MEDION E2292 (MD 62860) MSN 30025727
Notebook MEDION E2292 (MD 62860) MSN 30025740
Notebook MEDION E2292 (MD 62860) MSN 30025741
Notebook MEDION E2292 (MD 62860) MSN 30026997

Notebook MEDION E3222 (MD 63150) MSN 30025811
Notebook MEDION E3222 (MD 63150) MSN 30025863
Notebook MEDION E3222 (MD 63150) MSN 30025864
Notebook MEDION E3222 (MD 63150) MSN 30026711

Notebook MEDION E3222 (MD 63250) MSN 30026197
Notebook MEDION E3222 (MD 63250) MSN 30026200
Notebook MEDION E3222 (MD 63250) MSN 30028023

Notebook MEDION E4272 (MD 63300) MSN 30026347
Notebook MEDION E4272 (MD 63300) MSN 30026348
Notebook MEDION E4272 (MD 63300) MSN 30026350
Notebook MEDION E4272 (MD 63300) MSN 30027570
Notebook MEDION E4272 (MD 63300) MSN 30032497
Notebook MEDION E4272 (MD 63300) MSN 30032498
Notebook MEDION E4272 (MD 63300) MSN 30032589
Notebook MEDION E4272 (MD 63300) MSN 30032600

Notebook MEDION E3222 (MD 63310) MSN 30026562
Notebook MEDION E3222 (MD 63310) MSN 30029528

Notebook MEDION E4272 (MD 63320) MSN 30026775
Notebook MEDION E4272 (MD 63320) MSN 30026776
Notebook MEDION E4272 (MD 63320) MSN 30027364
Notebook MEDION E4272 (MD 63320) MSN 30027365
Notebook MEDION E4272 (MD 63320) MSN 30027760
Notebook MEDION E4272 (MD 63320) MSN 30027793
Notebook MEDION E4272 (MD 63320) MSN 30027794
Notebook MEDION E4272 (MD 63320) MSN 30029986

Notebook MEDION E2292 (MD 63390) MSN 30027168
Notebook MEDION E2292 (MD 63390) MSN 30027169
Notebook MEDION E2292 (MD 63390) MSN 30029534

Notebook MEDION E3222 (MD 63500) MSN 30027882
Notebook MEDION E3222 (MD 63500) MSN 30027883
Notebook MEDION E3222 (MD 63500) MSN 30028204
Notebook MEDION E3222 (MD 63500) MSN 30029543
Notebook MEDION E3222 (MD 63500) MSN 30030839

Notebook MEDION E4271 (MD 63560) MSN 30028771

Notebook MEDION E2292 (MD 63620) MSN 30029084
Notebook MEDION E2292 (MD 63620) MSN 30029085
Notebook MEDION E2292 (MD 63620) MSN 30029086
Notebook MEDION E2292 (MD 63620) MSN 30029207
Notebook MEDION E2292 (MD 63620) MSN 30029295
Notebook MEDION E2292 (MD 63620) MSN 30029365
Notebook MEDION E2292 (MD 63620) MSN 30030362

Notebook MEDION E3222 (MD 63810) MSN 30031523

Notebook MEDION E3222 (MD 63820) MSN 30031527
Notebook MEDION E3222 (MD 63820) MSN 30031545

Notebook MEDION E3222 (MD 63840) MSN 30031630
Notebook MEDION E3222 (MD 63840) MSN 30031631
Notebook MEDION E3222 (MD 63840) MSN 30031632
Notebook MEDION E3222 (MD 63840) MSN 30031996

Notebook MEDION E2292 (MD 63880) MSN 30031886
Notebook MEDION E2292 (MD 63880) MSN 30031887
Notebook MEDION E2292 (MD 63880) MSN 30032081

Notebook with Barebones YS13G, YM14KR, YS11G, YM14G

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Review Date: 2024-05-19

My notebook keyboard writes some characters twice, what can I do?

Symptoms

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Solution

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