MEDION ERAZER RECON P20 new RAM

[Juze-81]

CPU Int I5-12400F

RTX 3060 12GB

Bios B660H7WOX.107

Originally, the computer had 1x8G 2400Mhz cl22 RAM memory. I bought new RAM memory cards 2x8G 3200Mhz, cl16 dual rank. The computer shows 16g RAM memory, but only 2133mhz. I can't find in the bios where I can adjust the RAM memory in any way. Are these the wrong RAM memory cards or am I doing something wrong?

I bought these

https://www.gskill.com/product/165/184/1536110676/F4-3200C16D-16GVKB

[Major_ToM]

Hi,

maybe we can have the opinion of @Juze-81  on that.. did it work out with your unit?

Cheers

Major ToM

[Juze-81]

I haven't tried it yet and it looks like I don't even want to try it. I don't want my mobo get bricked.

[plutissimo]

I eventually shut down the computer and thankfully had no problem booting it up. Checking with CPU-Z, I am still running the .107 firmware.

Adventurous as I am, I tried the update process again. However no luck this time either. Now I did get an error message immediately.

Translated error text:

"Windows encountered an error when the firmware should be installed. Windows found the firmware for the unit, but an error occurred when it would be installed."

Then I am encouraged to contact the manufacturer of the device. 🙂 

[plutissimo]

Hi @Major_ToM

Do you have any further advice or instructions?

I searched the web a bit and it seems like your BIOS-supplier American Megatrends has some firmware update utilities. Any of those that would work?

Thanks, plutissimo

[plutissimo]

Hi @Major_ToM Is there any answer to the previous post? Thx, plutissimo

[Major_ToM]

Hi @plutissimo ,

Iopenedup another request for the tech guys, but was put off again, so we'll have to be patient until our folks can recreate the scenario with the same/similar configuration.

Cheers

Major ToM

[plutissimo]

Hi @Major_ToM ,

Thank you for the update. I await for you to come back when you know more.

Thx, plutissimo

[FirePowerr]

Hi, @plutissimo I've got the same problem with the ram speed and was following the thread, I was wondering if you updated your bios wth the utilities from American Megathrea or if you solved it eventually. I can see that no tech support has replied.

[Juze-81]

I think that the voltage of the memory is also important and how the memory is specified. 
In general, cheaper memories seem to have overclocked profiles with a voltage of 1.35v and 
a basic clock frequency of 2133 with voltage of 1.2v. 

I just ordered 2 different ram memories just for the test. 
Both have a clock frequency of 3200. 
The other also has a higher cas delay and a dual rank card.

As you can see, the second card's basic clock frequency of 1.2v is 2400, 
while the clock frequency of the second one is forced to operate at 1.2v at 3200.

*****
Kingston FURY Beast DDR4 3200 MHz CL16 16 Gb

model: KF432C16BB1/16

FACTORY TIMING PARAMETERS
• Default (JEDEC): DDR4-2400 CL17-17-17 @ 1.2V
• XMP Profile #1: DDR4-3200 CL16-18-18 @ 1.35V
• XMP Profile #2: DDR4-3000 CL15-17-17 @ 1.35V
****
****
KINGSTON 16GB 3200MHz DDR4 CL22 

model: KVR32N22D8/16

The SPD is programmed to JEDEC standard latency DDR4-3200 timing of 
22-22-22 at 1.2
****

[FirePowerr]

Can’t find XML profile, I’m guessing you didn’t use the same mobo we have?