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MEDION ERAZER RECON P20 new RAM

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Juze-81
Apprentice
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Message 1 sur 39
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MEDION ERAZER RECON P20 new RAM

CPU Int I5-12400F

RTX 3060 12GB

Bios B660H7WOX.107

 

Originally, the computer had 1x8G 2400Mhz cl22 RAM memory. I bought new RAM memory cards 2x8G 3200Mhz, cl16 dual rank. The computer shows 16g RAM memory, but only 2133mhz. I can't find in the bios where I can adjust the RAM memory in any way. Are these the wrong RAM memory cards or am I doing something wrong?

 

I bought these

https://www.gskill.com/product/165/184/1536110676/F4-3200C16D-16GVKB

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Major_ToM
Professor
Message 21 sur 39
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Message 21 sur 39
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Hi,

 

maybe we can have the opinion of @Juze-81  on that.. did it work out with your unit?

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


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Juze-81
Apprentice
Message 22 sur 39
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Message 22 sur 39
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I haven't tried it yet and it looks like I don't even want to try it. I don't want my mobo get bricked.

plutissimo
Contributor
Message 23 sur 39
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Message 23 sur 39
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I eventually shut down the computer and thankfully had no problem booting it up. Checking with CPU-Z, I am still running the .107 firmware.

Adventurous as I am, I tried the update process again. However no luck this time either. Now I did get an error message immediately.

 

Translated error text:

"Windows encountered an error when the firmware should be installed. Windows found the firmware for the unit, but an error occurred when it would be installed."

 

Then I am encouraged to contact the manufacturer of the device. 🙂 

 

plutissimo_0-1716362889531.png

 

plutissimo
Contributor
Message 24 sur 39
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Message 24 sur 39
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Hi @Major_ToM

 

Do you have any further advice or instructions?

 

I searched the web a bit and it seems like your BIOS-supplier American Megatrends has some firmware update utilities. Any of those that would work?

 

Thanks, plutissimo

 

plutissimo
Contributor
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Message 25 sur 39
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Hi @Major_ToM Is there any answer to the previous post? Thx, plutissimo
Major_ToM
Professor
Message 26 sur 39
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Message 26 sur 39
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Hi @plutissimo ,

 

Iopenedup another request for the tech guys, but was put off again, so we'll have to be patient until our folks can recreate the scenario with the same/similar configuration.

 

Cheers

 

Major ToM


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
plutissimo
Contributor
Message 27 sur 39
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Message 27 sur 39
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Hi @Major_ToM ,

 

Thank you for the update. I await for you to come back when you know more.

 

Thx, plutissimo

FirePowerr
Trainee
Message 28 sur 39
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Message 28 sur 39
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Hi, @plutissimo I've got the same problem with the ram speed and was following the thread, I was wondering if you updated your bios wth the utilities from American Megathrea or if you solved it eventually. I can see that no tech support has replied.

Juze-81
Apprentice
Message 29 sur 39
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Message 29 sur 39
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I think that the voltage of the memory is also important and how the memory is specified. 
In general, cheaper memories seem to have overclocked profiles with a voltage of 1.35v and
a basic clock frequency of 2133 with voltage of 1.2v.

I just ordered 2 different ram memories just for the test.
Both have a clock frequency of 3200.
The other also has a higher cas delay and a dual rank card. As you can see, the second card's basic clock frequency of 1.2v is 2400,
while the clock frequency of the second one is forced to operate at 1.2v at 3200.
***** Kingston FURY Beast DDR4 3200 MHz CL16 16 Gb model: KF432C16BB1/16 FACTORY TIMING PARAMETERS • Default (JEDEC): DDR4-2400 CL17-17-17 @ 1.2V • XMP Profile #1: DDR4-3200 CL16-18-18 @ 1.35V • XMP Profile #2: DDR4-3000 CL15-17-17 @ 1.35V ****
**** KINGSTON 16GB 3200MHz DDR4 CL22 model: KVR32N22D8/16 The SPD is programmed to JEDEC standard latency DDR4-3200 timing of 22-22-22 at 1.2
****
FirePowerr
Trainee
Message 30 sur 39
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Message 30 sur 39
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Can’t find XML profile, I’m guessing you didn’t use the same mobo we have?

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