Over mats749

Hi @Brian_DP    Welcome to the community!    Do you get the same problem while using headphones?    Is there anything in the computers environment that could be causing any interference? such as high output transmitters, faulty electricals etc.? Although these shouldn't cause to many problems, I've seen it in the past so I want to just cover all bases!    Do you have the MSN number of the laptop there ?    Thanks  Mats749      ... Meer weergeven

Thanks @Hummingbird74    The model number of the display is LP156WFC-SPD1    I hope this helps 🙂    Thanks  Mats749  ... Meer weergeven

Hi @BigBob    Welcome to the community!    Before investing in a new monitor, have you another display you can try, For example, a TV?    This will give you a good indication if the screen is the problem.    Thanks  Mats749  ... Meer weergeven

Hi @Hummingbird74    Welcome to the community.    Please can you confirm the MSN number of the E10 ?   Thanks  Mats749 ... Meer weergeven

Hi @Voldar    Please can you confirm the MSN number of the computer?    Thanks  Mats749 ... Meer weergeven

Hi @Tragicool    Welcome to the community!    Please can you confirm the MSN number of the device ?    Thanks  mats749 ... Meer weergeven

Hi @ricsi1012    Reducing the fan speed will increase the heat. If the fans are working too hard, first check to see which resource is being used. For example, is it the GPU, CPU or both? Is a certain program using too much? I’d certainly recommend looking at the temperatures displayed in the command centre. If they get too hot, you will see signs of thermal throttling.   You should be able to use either version of the command center however the later versions tend to have more features.    You can check the Serial number and MSN in the BIOS, the MSN will be located at the end of the SKU number. The MSN is showing that this unit has BOE NE173FHM-NZ1 panel which, after checking the spec's is a TFT panel.    Thanks!  Mats749 ... Meer weergeven

Hi @adhills,    Unfortunately the RGB keyboard doesn't have the ability to create pure white I'm afraid. You might be able to select a lighter color perhaps a blue? which will be a the closet thing you'll be able to get.     Thanks  Mats749  ... Meer weergeven

Hi @tedukedo,    It sounds like its the GeForce experience your referring to which requires an account to use. I know of two other ways of updating the drivers outside of this, including manually downloading the driver from the NVIDIA website or updating them through the device manager.    I've personally found updating them from the device manager isn't my personal choice as it doesn't contain the latest.    I know no way of getting the GeForce experience working without an account I'm afraid    Thanks  mats749   ... Meer weergeven

Hi @Johnnyabbs    Welcome to the community,    Do you have the MSN number of the laptop ?    Thanks  mats749  ... Meer weergeven

@ADooley8    Sorry, let me expand my last,    The temperature is dependent on a lot of variables including environmental, type of load etc.   While temps of 100c are not unheard of while under high load, perhaps there are certain other factors that could be changed to improve the heat dispersion such as repasting the CPU, cooling stands, dusting etc.    The warranty solution was pointing towards the repasting of the CPU if required. Depending on how old the laptop is of course.     Thanks  Mats749  ... Meer weergeven

Thanks @Nayan    Please can you confirm the current BIOS installed on your computer ?    Have you updated the control center to the latest 1.1.5.3? link can be found here    Thanks  mats749 ... Meer weergeven

@ADooley8,   In this instance id recommend that you contact your local medion service center for a potential warranty solution.    Thanks  Mats749      ... Meer weergeven

Hi @Nayan    Welcome to the community!    Do you have the MSN number of the laptop there ?    You can always check the BIOS configuration, some models allow you to turn off the Keyboard LED's through the BIOS.    Thanks  mats749 ... Meer weergeven

Hi @ADooley8    Welcome to the community!    100c is a little on high side, so I'm assuming that you're seeing thermal throttling. Can you hear the fans running?    Thanks  Mats749 ... Meer weergeven

@JDKomodo,    I'm just checking to see if there any later BIOS for you   Please can you confirm what OS you're using? Windows 10  or 11 ?   Are you seeing any heat problems at all ?    Thanks  Mats749  ... Meer weergeven

The second M.2 slot is SATA support only   1 x M.2 "M2_2" (SATA support only 2260 & 2280)   A quick search on the Evo 970 and its PCI-E not SATA    Thanks  Mats749 ... Meer weergeven

Hi @BobDylan1966    You'll be able to set the fan profile to custom and adjust the fan speed, Although I see that its already set on Automatic which will use the best fan profile for the temp of the computer. What temperatures are you seeing when playing a game ?    Thanks  mats749  ... Meer weergeven

Thanks @Chickenzxx    MSN 10024270 uses the ECS B560H6-EM2 mainboard which only has 1x M.2 slot  (for PCIe X4 NVMe SSD and Intel Optane module 2242, 2260 & 2280.    Are you trying to replace the 512GB M.2 with your Evo 970?    Thanks  Mats749  ... Meer weergeven

Hi @Chickenzxx    Please can you confirm the MSN number of your P10?   Thanks  Mats749 ... Meer weergeven

Hi @iGPR3    Welcome to the community!    Please can you provide me with the MSN number of the computer?    Thanks  Mats749  ... Meer weergeven

@abbie120493, You maybe able to get the MSN from the BIOS, Press F2 on boot and check for the MSN number on the System information screen. It should be something like 300xxxxx   Thanks  Mats749  ... Meer weergeven

Hi @JDKomodo    Please can you confirm the MSN number of the product in question along with the current BIOS version?    Thanks  Mats749  ... Meer weergeven

Hi @BobDylan1966    Welcome to the community,    The crawler E10 may have the command center installed, This command center will allow you to adjust the fan profiles. You can type "Command center" into the search box on the task bar and this will allow you to open the program.    When gaming, the fans will be on however there are a lot of variables involved.  For example, If the graphics settings are too high, it will cause the GPU to work harder which will cause more heat generation in turn the fans to work harder.    If you feel like the fan noise is excessive or strange, please contact your local medion service support.    Thanks  Mats749  ... Meer weergeven

Hi @abbie120493    Welcome to the community!    Do you have the MSN number of the P15?    Thanks  Mats749 ... Meer weergeven

Hi @Masklin    Welcome to the community!    Have you checked the Linux image to ensure its not corrupt?    Thanks  mats749 ... Meer weergeven

Hi @bebbindf    Welcome to the community!    Have you checked the charger to ensure that its working correctly?    Thanks  Mats749 ... Meer weergeven

Hi @goodmorninggood    And welcome to the community!    Please can you provide me with the MSN number of the product so that I can check that for you.   Thanks  Mats749 ... Meer weergeven

Hi @Stefano69    The laptop doesn't support active pens so you'll most likely have more luck with the passive ones,     I've seen another user has had success with the adonit mini 4 with a similar variant of the laptop. The full post can be found here    Thanks  Mats749 ... Meer weergeven