About Schummi

Hallo @Akyfun ,   du musst die SerialIO-Treiber (im Treibersatz auf der 2. Partition unter Punkt 5.SerialIO) installieren, um Touchpad-Support in Windows-Umgebungen zu haben.   Viel Erfolg. ... View more

@JuergenSML  Nein, das Control Center beim Beast X10 ist anders aufgebaut und nicht kompatibel mit den Control Center-Versionen ab Beast X20. ... View more

Hallo @juke974 , danke für deine Rückmeldung. Ich konnte das Verhalten reproduzieren und habe auch einen Weg gefunden, den gewünschten Auslieferungszustand wiederherzustellen. Aktuell ist das allerdings recht aufwendig und, da das BIOS bei diesem Vorgang auch erneut aufgespielt werden müsste, nicht frei von Risiko. Wir haben bei unserem Partner eine einfache und sichere Lösung angefragt. Bitte habe einfach noch ein paar Tage Geduld, wir sind dran.   Viele Grüße Schummi ... View more

Guten Morgen @juke974 , kannst du bitte mal einen Screenshot hochladen, auf dem man das von dir beschriebene Problem sehen kann? Hast du in deinem Control Center die Möglichkeit, 3 Profile (Office, Game und Turbo) auszuwählen oder fehlt das Turbo-Profil?   Danke ... View more

Hi @JeLi64  MD6395 gibt es nicht, da fehlt eine Ziffer. Meinst du MD63965? Das hat als Sound-Enhancement Creative Soundblaster, kein THX. Zu erkennen ist das auch an der Modellbezeichnung oder Seriennummer. Wenn die Modellbezeichnung oder Seriennummer mit GM7ZG beginnt, unterstützt das Gerät THX, wenn die Modellbezeichnung oder Seriennummer mit GM7ZN beginnt, wird Soundblaster unterstützt. ... View more

Result on my side is "No security vendors and no sandboxes flagged this file as malicious".   Please proceed. ... View more

Hi @Revo ,   not sure why your AV tools are blocking our sides but since nobody else complains about such issues I guess it must something wrong at your side. I suggest to switch off the AV progam temporarily and download and install the DMI-Patch(oemserv-tool)first: https://community.medion.com/t5/FAQs/How-do-I-fix-sudden-unwanted-effects-on-my-ERAZER-Beast-X25/ta-p/130293 If your CPU still stucks at 0,40GHz please try to use defaulttool, you may have to switch off your AV program again. If you still have security concern you can upload the downloaded file to https://www.virustotal.com/gui/home/upload to check if they were reported as malicious. After executing the tools you must reboot the device. Last task: Install Control Center service again, reboot. Please feedback if you CPU will still stuck at 0.40GHz afterwards, thanks.   ... View more

Hi @slackbladder    if you are still missing some options in your Control Center you can also reinstall the older Control Center service version but at least you must uninstall the CC service once, execute defaulttool.exe, reboot, install ( any kind of) Control Center service again.   Bitlocker encryption is enabled by default: https://docs.microsoft.com/en-us/windows-hardware/design/device-experiences/oem-bitlocker     ... View more

Hi @djupstrom,   Sorry for the inconvenience we have caused. Please install the DMI-patch : https://community.medion.com/t5/FAQs/How-do-I-fix-faulty-audio-playback-on-my-ERAZER-Beast-X25/ta-p/130293 This can be done without any risk and after a reboot most of your issues will be fixed. Some minor issues that may affect the available options in your Control Center software can be fixed afterwards by following our FAQ:FAQ. Both fixes are official but we are still trying to improve the workaround. Anyway, installing the DMI-patch is strongly recommend to fix all of your serious issues. If you need further assistance please let us know. Thanks.     ... View more

Hi @Pete748  @Pete748 @willopj @JvdEngel  and everyone else, we are still working on an solution that will fix all reported issues on all affected devices. I just get aware that we already have a official information for the audio issue: https://community.medion.com/t5/FAQs/How-do-I-fix-faulty-audio-playback-on-my-ERAZER-Beast-X25/ta-p/130293?profile.language=en We suggest to execute at least the linked DMI tool (oemservtool.exe) on all devices that still have issues after the BIOS update. This DMI tool should bring the systems back in a more stable condition. If you still have issues with your Control Center afterwards please give our FAQ a try: https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta-p/129760   Please feedback if you have any issues or open topics.     @agent-orangeCH: When you have no monitor signal anymore I am afraid that we cannot fix remotely. Maybe the BIOS update went wrong or has been interupted. Anyway, sorry for the bad experience ... View more

Hi, @niculescu_David  and me are doing the downgrade to N1.23 and the dgpu is now back in normal condition.   So if someone is facing a similar issue downgrading to N1.23 may solve the issue. But before flashing a BIOS you should try all other options, means using DMI-tool https://www.medion.com/at/service/product-detail/30032959 and following the FAQ https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta...     If you are going to downgrade your BIOS please make sure that the stored BIOS N1.26 informations are already deleted. Open Device Manager, double click on "Firmware", right click on "American Megatrends INC System Firmware 1.26MED11", choose "Uninstall device", activate "Delete the driver for this device" on the next screen and click "Uninstall".   If you don't delete the stored BIOS files BIOS N1.26 will installed again on the next reboot if you do BIOS downgrade before.   If only "System Firmware" is available under "Firmware" you are fine already. ... View more

Hi @niculescu_David  before 165fps and now 15fps? Just to make sure that Control Center service is installed properly please follow this FAQ again: https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta-p/129760 Could you please give us more information about your notebook? MSN number? 300xxxxx? Thanks. ... View more

@StaatsFreundNr1  @Pastaknight  Dieser Workaround hier könnte helfen: https://community.medion.com/t5/ERAZER-Gaming/Erazer-Beast-X25-MD-63875-Fehlende-Funktionen-im-Contr... ... View more

In the German community /https://community.medion.com/t5/ERAZER-Gaming/Erazer-Beast-X25-MD-63875-Fehlende-Funktionen-im-Control-Center/m-p/130060#M10662) we have tried something and fortunately it was successful.   1. Install DMI-Patch from here: https://www.medion.com/at/service/product-detail/30032959 2. Follow the FAQ: https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta-p/129760   The DMI-Patch is for RTX3080 platform only but in our test it solves the issue also on an RTX3070. If you are in doubt please wait for an official announcement. ... View more

In the German community /https://community.medion.com/t5/ERAZER-Gaming/Erazer-Beast-X25-MD-63875-Fehlende-Funktionen-im-Control-Center/m-p/130060#M10662) we have tried something and fortunately it was successful.   1. Install DMI-Patch from here: https://www.medion.com/at/service/product-detail/30032959 2. Follow the FAQ: https://community.medion.com/t5/FAQs/How-do-I-get-back-missing-settings-options-in-Control-Center/ta-p/129760   The DMI-Patch is for RTX3080 platform only but in our test it solves the issue also on an RTX3070. If you are in doubt please wait for an official announcement.   ... View more

Dieser Workaround hier könnte helfen: https://community.medion.com/t5/ERAZER-Gaming/Erazer-Beast-X25-MD-63875-Fehlende-Funktionen-im-Control-Center/m-p/130060#M10662   ... View more

Hallo zusammen, dieser Workaround hier könnte helfen: https://community.medion.com/t5/ERAZER-Gaming/Erazer-Beast-X25-MD-63875-Fehlende-Funktionen-im-Control-Center/m-p/130060#M10662 ... View more

@NinoR_  schrieb: @gtsuit Alright that's good to know, thanks. You are the first person I've come across that has the same problem. I have tried installing an older BIOS version, but it instantly updates it to the new one once you restart your pc. @NinoR  You have to delete BIOS N1.26 files that have been stored in the system otherwise they will be installed again and again when you have downgrade your BIOS before. Open DeviceManager>Firmware>right-click American Megatrends...N1.26.. >choose uninstall device. Now you should be able to use old BIOS versions again.   ... View more

Hi @Mauricee    Let us use english language because we are in the english section here. Some additional questions: 1. Which Control Center Service version is installed now? 2. Which Control Center App version is installed now? 3. Are all 3 Performance Modes (Office,Game,Turbo)are available or did you only have Office and Game available? Thanks.     ... View more

Hi @daddle Got it. But I disagree that the work around for the CC isn't really functional anymore. You are suggesting to use the workaround in german Medion Community (https://community.medion.com/t5/ERAZER-Gaming/Beast-X25-Bios-1-26MED11-%C3%BCber-Windows-Update/m-p/129828#M10584)and you've got some positive feedback, at least some users that were affected by the issue are able to bring back the missing Control Center options by the workaround. Thats why I would like to share this hint again also in the english community. But yes, unfortunately it seems that the workaround cannot fix all affected devices.   Regards ... View more

Hi @Mauricee  did you unpack Defaulttool_BeastX25_234.zip in any folder on your hard disk / SSD before you execute it? If not please try again. Reboot is required between all tasks, unistall Control Center Service, reboot, execute Defaulttool.exe, wait for at least 30 seconds, reboot, install Control Center Service again, reboot. ... View more