Hi @Sibz ,
I still think it is an issue with the KB but you can perform more tests to be sure:
The Control Center compatible with your model can be downloaded from the link here. Please try uninstalling the previous version and installing this one.
You could also try to uninstall the KB drivers, restart the unit (which should reinstall the drivers automatically) and then update KB drivers and windows to the latest version.
If you have an external KB you can try to use it and see if things go back to normal. If they don't, it may be the original KB overwriting the external one, which is what I think is happening with the virtual KB.
If none of these troubleshooting work, you could back your data up, make sure you can also recover all the apps and login credentials that you may need and perform a factory settings reset.
Regards,
Gehringer
... View more