Hello @hennis one thing in advance,You are in the wrong post, this is about the Beast x30 (hence why I asked at the time whether you had two computers). Actually, everything has already been said, except if the keyboard doesn't work, you should contact support for repairs under warranty. Your device is a Medion P17815 with the MD61747 and MSN number 30028173. I explained to you how things work with the OEM manufacturer Clevo. https://community.medion.com/t5/Notebook-Netbook/Computer-Fan-Making-Noise-Bios-Says-Old-Date/m-p/177883#M2038 The basic model is listed there under NH70RCQ and there is a service manual for it. Unfortunately, Medion doesn't have one. I didn't write that you should take the SM from the nh50rc or nh57rc, nor from the NH70RZQ. You have to read correctly and the SM says there are 15 screws and you should remove the memory card from the multi reader if you have one. bye Fishtown
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