Music Download

[kennie46]

Can anyone please tell me how to download music to my medion smartphone. I plug it in and charging comes up i try to change to mass storage and it just goes back to my homescreen. I am new to android and smartphones so treat me as a dummy. Hope someone has the solution and patience to help me.

[Bodgekin]

Hi @kennie46, 

Which smartphone is it, and which Android version is on it? 

On my phone (Android 5.0.2) I get a message stating "connected in charging mode" when I swipe down from the top of the screen, when I tap on it, i can Choose "media-device (MTP)" which can be used for file transfer. When this is selected I can find the phone under Windows Explorer and copy files to it. 

Hope this helps a bit 🙂

[kennie46]

Thanks Bodgekin i will give it a go but it just goes back to my homescreen as soon as i tap mtp

[Bodgekin]

Hi @kennie46, 

Yeah thats normal, after that, the phone should be visible on your PC on Windows Explorer, and you should be able to drag files to the phone. 

This all happens on your PC, the phone doesnt show any of this process.