le 11.05.2025 18:40
le 11.05.2025 18:40
Well, i have been noticing some power management issues with my keyboard for a very long time, some lights of keys of keyboard gets on whenever i plug in the laptop. But now, it has come to the situation that i cannot use my keyboard with the RGB lights on. Windows also do shows device descriptor Request failed for the port, means windows are disabling it due to improper behaviour from keyboard. Also, i cannot control my keyboard using control centre.
Secondly, it takes too much time to boot up and get to the home screen of windows. Whenever i press power button, for the 10 seconds, there is no response and after that, erazer logo shows up on laptop, which is clearly outdated BIOS. Kindly do help me.
Thanks.
laptop Details:
MD 61597
Erazer X15807
MSN 30027173
le 15.05.2025 08:27
le 15.05.2025 08:27
Hi @shakeeb_rao
We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip
thanks
le 18.09.2025 18:41
le 18.09.2025 18:41
Hi @shakeeb_rao
try that
https://cdn.medion.com/downloads/software/00_Bios_x17803_v152.zip
bye Fishtown
le 12.05.2025 16:48
le 12.05.2025 16:48
hi @shakeeb_rao
Do have the current BIOS version you are using so we can check if there are any updates.
thanks
le 12.05.2025 17:54
le 12.05.2025 17:54
Firstly, Thanks for the reply,means alot to me.
BIOS manufacturer is American Megatrends Inc.
BIOS Version: N.1.52
BIOS Release Date: 04/10/2019
le 14.05.2025 20:50
le 14.05.2025 20:50
Also, i do want to mention motherboard manufacturer model which is Medion GK5Cx.
Thanks.
le 15.05.2025 08:27
le 15.05.2025 08:27
Hi @shakeeb_rao
We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip
thanks
le 15.05.2025 08:39
le 15.05.2025 08:39
hi @shakeeb_rao ,
FYI
Medion do not advise doing a BIOS update unless the unit is bugging/crashing or you have changed hardware and the unit is not performing correctly. If it is working normally then no need to upgrade.
MEDION DISCLAIMER
we (Medion) do not accept any responsibility for damage or loss of data in case of any error, caused by the execution of updates to the BIOS and the unit
Thanks
le 12.09.2025 21:42
le 12.09.2025 21:42
Hey, i successfully updated BIOS verison but unfortunately after using it for months, i have encountered several issues such as showing low battery light although laptop is fully charged. This issue persists when i try to turn on laptop on battery. Also, problems that i described earlier were not solved. Can you guide me about how can i revert back to the original version that i mentioned above, N.1.52
Just tell me how can i install it if i have to. Thanks
13.09.2025 15:53 - modifié 13.09.2025 17:38
13.09.2025 15:53 - modifié 13.09.2025 17:38
The battery symptoms rather show a worn out battery.
Windows says 100%; even if the battery capacity is quite low already; so even if the battery only has 40 rest capacity, as long as the battery provides the necessary voltage and current, and charging is stopped due to the the fact that the battery doesn't take more charge, Windows "thinks" the battery is full.
But to know for sure, one has to hold and check the object physically.
daddle
Edit: Typo
le 14.09.2025 18:35
le 14.09.2025 18:35
The point is everything regarding battery gets normal when i shut down my laptop and then turn it on plugged in. Only then it shows the correct charge of battery and i utilize the battery properly, gives me at least 2 hours backup. But i have been facing this issue since i updated bios. At first, this problem was not intriguing at all but now it is showing up every time i try to on the laptop.
le 16.09.2025 13:06
le 16.09.2025 13:06
I will go on and make a visit to a professional to check the battery but can you share the link of Default BIOS version which is N.1.52 of the model mentioned above, I would be grateful
Thanks
