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BIOS Update for ERAZER X15807 (URGENTLY REQUIRED)

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shakeeb_rao
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Message 1 of 18
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Message 1 of 18
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BIOS Update for ERAZER X15807 (URGENTLY REQUIRED)

Well, i have been noticing some power management issues with my keyboard for a very long time, some lights of keys of keyboard gets on whenever i plug in the laptop. But now, it has come to the situation that i cannot use my keyboard with the RGB lights on. Windows also do shows device descriptor Request failed for the port, means windows are disabling it due to improper behaviour from keyboard. Also, i cannot control my keyboard using control centre.

Secondly, it takes too much time to boot up and get to the home screen of windows. Whenever i press power button, for the 10 seconds, there is no response and after that, erazer logo shows up on laptop, which is clearly outdated BIOS. Kindly do help me.

Thanks.

laptop Details:

MD 61597

Erazer X15807

MSN 30027173

2 ACCEPTED SOLUTIONS

Accepted Solutions
RAZZ
Mentor
Message 5 of 18
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Message 5 of 18
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Hi @shakeeb_rao 

 

We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip

 

thanks 

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Fishtown
Superuser
Message 17 of 18
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Message 17 of 18
1,634 Views

Hi @shakeeb_rao 

try that

https://cdn.medion.com/downloads/software/00_Bios_x17803_v152.zip

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.

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17 REPLIES 17
RAZZ
Mentor
Message 2 of 18
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Message 2 of 18
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hi @shakeeb_rao 

 

Do have the current BIOS version you are using so we can check if there are any updates.

 

thanks 

shakeeb_rao
Sleeper
Message 3 of 18
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Message 3 of 18
2,478 Views

Firstly, Thanks for the reply,means alot to me.
BIOS manufacturer is American Megatrends Inc.
BIOS Version: N.1.52

BIOS Release Date: 04/10/2019

 

shakeeb_rao
Sleeper
Message 4 of 18
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Message 4 of 18
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Also, i do want to mention motherboard manufacturer model which is Medion GK5Cx.
Thanks.

RAZZ
Mentor
Message 5 of 18
2,414 Views
Message 5 of 18
2,414 Views

Hi @shakeeb_rao 

 

We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip

 

thanks 

RAZZ
Mentor
Message 6 of 18
2,411 Views
Message 6 of 18
2,411 Views

hi @shakeeb_rao , 

FYI

 

Medion do not advise doing a BIOS update unless the unit is bugging/crashing or you have changed hardware and the unit is not performing correctly. If it is working normally then no need to upgrade.

 

 

MEDION DISCLAIMER

we (Medion) do not accept any responsibility for damage or loss of data in case of any error, caused by the execution of updates to the BIOS and the unit

 

Thanks 

 

shakeeb_rao
Sleeper
Message 7 of 18
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Message 7 of 18
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Hey, i successfully updated BIOS verison but unfortunately after using it for months, i have encountered several issues such as showing low battery light although laptop is fully charged. This issue persists when i try to turn on laptop on battery. Also, problems that i described earlier were not solved. Can you guide me about how can i revert back to the original version that i mentioned above, N.1.52
Just tell me how can i install it if i have to. Thanks

daddle
Superuser
Message 8 of 18
982 Views
Message 8 of 18
982 Views

@shakeeb_rao 

 

The battery symptoms rather show a worn out battery.

Windows says 100%;  even if the battery capacity is quite low already;  so even if the battery only has 40 rest capacity, as long as the battery provides the necessary voltage and current, and  charging is stopped due to  the the fact that the battery doesn't take more charge, Windows "thinks" the  battery is full.  

But to know for sure, one has to hold and check the object physically.

 

daddle

 

Edit: Typo

shakeeb_rao
Sleeper
Message 9 of 18
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Message 9 of 18
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The point is everything regarding battery gets normal when i shut down my laptop and then turn it on plugged in. Only then it shows the correct charge of battery and i utilize the battery properly, gives me at least 2 hours backup. But i have been facing this issue since i updated bios. At first, this problem was not intriguing at all but now it is showing up every time i try to on the laptop.

shakeeb_rao
Sleeper
Message 10 of 18
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Message 10 of 18
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I will go on and make a visit to a professional to check the battery but can you share the link of Default BIOS version which is N.1.52 of the model mentioned above, I would be grateful
Thanks

17 REPLIES 17