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BIOS Update for ERAZER X15807 (URGENTLY REQUIRED)

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shakeeb_rao
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BIOS Update for ERAZER X15807 (URGENTLY REQUIRED)

Well, i have been noticing some power management issues with my keyboard for a very long time, some lights of keys of keyboard gets on whenever i plug in the laptop. But now, it has come to the situation that i cannot use my keyboard with the RGB lights on. Windows also do shows device descriptor Request failed for the port, means windows are disabling it due to improper behaviour from keyboard. Also, i cannot control my keyboard using control centre.

Secondly, it takes too much time to boot up and get to the home screen of windows. Whenever i press power button, for the 10 seconds, there is no response and after that, erazer logo shows up on laptop, which is clearly outdated BIOS. Kindly do help me.

Thanks.

laptop Details:

MD 61597

Erazer X15807

MSN 30027173

2 GEACCEPTEERDE OPLOSSINGEN

Geaccepteerd Solutions
RAZZ
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Hi @shakeeb_rao 

 

We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip

 

thanks 

Bekijk de oplossing in de community in het oorspronkelijke bericht

Fishtown
Superuser
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Hi @shakeeb_rao 

try that

https://cdn.medion.com/downloads/software/00_Bios_x17803_v152.zip

bye Fishtown

--------------------------------------------------------------------------------------------------------------------------------------------------------
Alles was man lange genug, konsequent mit System durchführt, führt zwangsläufig zum Erfolg.

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RAZZ
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hi @shakeeb_rao 

 

Do have the current BIOS version you are using so we can check if there are any updates.

 

thanks 

shakeeb_rao
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Firstly, Thanks for the reply,means alot to me.
BIOS manufacturer is American Megatrends Inc.
BIOS Version: N.1.52

BIOS Release Date: 04/10/2019

 

shakeeb_rao
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Also, i do want to mention motherboard manufacturer model which is Medion GK5Cx.
Thanks.

RAZZ
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Bericht 5 van 18
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Hi @shakeeb_rao 

 

We have found V 1.53, which should be installed via Windows environment right click and “install” from the context menu.
https://cdn.medion.com/downloads/software/00_Bios_x17803_807_w1x.zip

 

thanks 

RAZZ
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Bericht 6 van 18
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Bericht 6 van 18
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hi @shakeeb_rao , 

FYI

 

Medion do not advise doing a BIOS update unless the unit is bugging/crashing or you have changed hardware and the unit is not performing correctly. If it is working normally then no need to upgrade.

 

 

MEDION DISCLAIMER

we (Medion) do not accept any responsibility for damage or loss of data in case of any error, caused by the execution of updates to the BIOS and the unit

 

Thanks 

 

shakeeb_rao
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Bericht 7 van 18
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Hey, i successfully updated BIOS verison but unfortunately after using it for months, i have encountered several issues such as showing low battery light although laptop is fully charged. This issue persists when i try to turn on laptop on battery. Also, problems that i described earlier were not solved. Can you guide me about how can i revert back to the original version that i mentioned above, N.1.52
Just tell me how can i install it if i have to. Thanks

daddle
Superuser
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Bericht 8 van 18
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@shakeeb_rao 

 

The battery symptoms rather show a worn out battery.

Windows says 100%;  even if the battery capacity is quite low already;  so even if the battery only has 40 rest capacity, as long as the battery provides the necessary voltage and current, and  charging is stopped due to  the the fact that the battery doesn't take more charge, Windows "thinks" the  battery is full.  

But to know for sure, one has to hold and check the object physically.

 

daddle

 

Edit: Typo

shakeeb_rao
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Bericht 9 van 18
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The point is everything regarding battery gets normal when i shut down my laptop and then turn it on plugged in. Only then it shows the correct charge of battery and i utilize the battery properly, gives me at least 2 hours backup. But i have been facing this issue since i updated bios. At first, this problem was not intriguing at all but now it is showing up every time i try to on the laptop.

shakeeb_rao
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Bericht 10 van 18
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I will go on and make a visit to a professional to check the battery but can you share the link of Default BIOS version which is N.1.52 of the model mentioned above, I would be grateful
Thanks

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