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Touchpad not working on MD63645 Notebook

SOLVED
7 REPLIES 7
dr_hfuh
Trainee
Message 1 of 8
11,278 Views
Message 1 of 8
11,278 Views

Touchpad not working on MD63645 Notebook

Hi there, my touchpad has stopped working on my notebook but a USB mouse still works ok. Using Windows 10 so i'm unsure of how to update or install a driver. Could anybody help?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Datwozza
Apprentice
Message 5 of 8
11,260 Views
Message 5 of 8
11,260 Views

Have you tried the fn button and one of the f keys i think like f6 or f7 

View solution in original post

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Gehringer
Retired
Message 2 of 8
11,272 Views
Message 2 of 8
11,272 Views

Hi @dr_hfuh and welcome to the FORUM!

 

This post here will provide you all the information that you need to do so.

 

Whenever you need an information, please feel free to type keywords on the search bar at the top of the page and you may find a helpful topic.

 

Regards,

Gehringer

dr_hfuh
Trainee
Message 3 of 8
11,266 Views
Message 3 of 8
11,266 Views

Thanks for replying. There are 2 entries for HID Compliant Mouse in Device Manager and I've tried updating both. The touchpad still doesn't work - have you any ideas?

Gehringer
Retired
Message 4 of 8
11,264 Views
Message 4 of 8
11,264 Views

Hi @dr_hfuh ,

 

have you checked if your windows is updated to its latest version?

Regards,

Gehringer

Datwozza
Apprentice
Message 5 of 8
11,261 Views
Message 5 of 8
11,261 Views

Have you tried the fn button and one of the f keys i think like f6 or f7 

dr_hfuh
Trainee
Message 6 of 8
11,253 Views
Message 6 of 8
11,253 Views

Well, there you go. It was indeed Fn + f7.

Thanks ever so much for your help @Datwozza @

Datwozza
Apprentice
Message 7 of 8
11,249 Views
Message 7 of 8
11,249 Views

No problem! 

Glad i could help. 

MossRyan1
Beginner
Message 8 of 8
11,241 Views
Message 8 of 8
11,241 Views

On the off chance that your PC doesn't highlight a touchscreen show, you will require a mouse to restore a debilitated touchpad.

7 REPLIES 7