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Medion Akoya E14410

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deyu23
Trainee
Message 1 of 21
8,251 Views
Message 1 of 21
8,251 Views

Medion Akoya E14410

I want to upgrade ssd (i just have 128gb) and ram memory. 

Just checked with a few programs (CPU Z) and show the laptop have 2 slots for ram, one slots are occupated with 4gb and one free.

 

I want to know, what type of ssd are compatible and where are the ram (both slots located 

 

Thnak you

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Andi
Master Moderator
Message 10 of 21
3,779 Views
Message 10 of 21
3,779 Views

Hello @daddle.

 

I have once inquired with our technical department regarding the technical data. I received the information that the device has only one RAM slot. However, this can be equipped with up to 32 GB. The SSD is not a 2.5" variant, but an M.2 SSD. Only SATA M.2 SSDs with up to 256 GB are supported. The information in our database will be corrected.

 


Greetings - Andi


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.

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daddle
Superuser
Message 2 of 21
3,848 Views
Message 2 of 21
3,848 Views

@deyu23 

 

Sorry, but your E14410  only has one ram slot; equipped with 4 GB. Maximum the database says is 32 GB.

-->   1x 4096 MB DDR4 SO-DIMM (PC4-21300 / 2666 MHz) (1/1 covered; 32 GB max.)

 

It's a bit funny, ussually the slots in those smaller NBs only have a capacity of 16 GB max. May be there is a print error.

 

Your SSD is a 128 GB with SATA III (6 GB/s) interface. This you can replace with any SSD in 2.5" format.  At least it should manage a 512 GB SSD. Check  the thicknes before buying a new one. But with 7 mm it is oK.

 

Cheers, daddle

deyu23
Trainee
Message 3 of 21
3,845 Views
Message 3 of 21
3,845 Views

laptop.jpg

 

this is the ssd ? 

daddle
Superuser
Message 4 of 21
3,840 Views
Message 4 of 21
3,840 Views

@deyu23 

 

It takes some time before a mod has given approval to your picture and it can be seen by other users.  If it contains the serial numer as well, it will not be approved.

So just post the MSN  of your PC here.

 

 

deyu23
Trainee
Message 5 of 21
3,839 Views
Message 5 of 21
3,839 Views

I open the laptop, and post picture with ssd, just to confirm or infirm thats the ssd.

 

MSN 30031494

daddle
Superuser
Message 6 of 21
3,833 Views
Message 6 of 21
3,833 Views

@deyu23 

 

You don't have to open the laptop. 

The disk management tells which disk is installed. In the database it is listed as a 128 GB SSD.

And with msinfo32 , HW-info or CPU-Z it should tell the number of slots.

 

deyu23
Trainee
Message 7 of 21
3,831 Views
Message 7 of 21
3,831 Views

https://imgur.com/a/58AM6AF   i think this is NVMe SSD , what do you think ? 

daddle
Superuser
Message 8 of 21
3,825 Views
Message 8 of 21
3,825 Views

@deyu23 

 

It's definitely not a 2,5" Notebook SSD, but a M.2 SSD. There must be a wrong database entry. Which protocol I can't tell just by the looks of it. 

Maybe the RAM entry is not correct  as well.

 

Edit:

But checkíng the backside of the socket with the contact wires seen, it is a good assumption to think it is a B-Key socket, which means most probably the mounted M.2 SSD is a SATA M.2.

Funny is, in your picture the mounting place looks like  a cradle for a 2.5" Notebook disk; but  equipped with an adapter for M.2 SSDs; so only M.2 SSDs (SATA) will fit.

 

@Andi , could you please be so kind to check this matter, and correct the given information concerning the SSD?

Thanks in advance. 

 

Regards, daddle

deyu23
Trainee
Message 9 of 21
3,814 Views
Message 9 of 21
3,814 Views

With CPU-Z and msinfo32, show me 2 slots for memory ram, 1 occupied with 4gb ram. When i open the laptop, i cannot find the second slot !

Andi
Master Moderator
Message 10 of 21
3,780 Views
Message 10 of 21
3,780 Views

Hello @daddle.

 

I have once inquired with our technical department regarding the technical data. I received the information that the device has only one RAM slot. However, this can be equipped with up to 32 GB. The SSD is not a 2.5" variant, but an M.2 SSD. Only SATA M.2 SSDs with up to 256 GB are supported. The information in our database will be corrected.

 


Greetings - Andi


MEDION. LÄUFT BEI MIR.
• Web: www.medion.de • Community: community.medion.com • Facebook: MEDIONDeutschland • Instagram: @medion.de


Bitte belohne hilfreiche Antworten mit Kudos und markiere die beste Antwort/Lösung mit Als Lösung akzeptieren.
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