How do I fix sudden unwanted effects on my ERAZER Beast X25?

[#1]

Question

How do I fix sudden unwanted effects on my ERAZER Beast X25?

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Answer

After the BIOS update to version N.1.26MED11 (has been installed by automatic Windows updates), a number of undesirable effects can occur:

• Graphics card works with significantly reduced performance
• System responds slowly
• Fans run too slowly
• Audio playback doesn't work or doesn't work properly
• Various settings in the Control Center have disappeared (e.g. no Turbo mode available)

Update

A new BIOS version 1.231 is available in our service portal for notebooks of the ERAZER Beast X25 model series. It can be downloaded directly under this link. The execution of the tool given below is thus no longer necessary.

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This can be remedied by running a provided tool. Different versions are required depending on the installed graphics and sound chip.

For simplicity, the affected devices are listed under the corresponding versions.

Proceed as follows to install it:

• Download the tool to any folder
• Unzip the file (⚠️ important, running from the zip file will cause an error!)
• Run the unzipped EXE file as administrator (right click on the file, choose run as administrator)

If there are no settings available in the Control Center, please follow the additional steps in this FAQ.

MEDION-GM7ZG8P oemsevtool.exe
the serial number starts with GM7ZG8P

RTX3080, THX audio enhancement

• ERAZER Beast X25 (MD 62209) MSN 30031486
• ERAZER Beast X25 (MD 62209) MSN 30031487
• ERAZER Beast X25 (MD 62209) MSN 30031488
• ERAZER Beast X25 (MD 62209) MSN 30032957
• ERAZER Beast X25 (MD 62210) MSN 30031489
• ERAZER Beast X25 (MD 62210) MSN 30031490
• ERAZER Beast X25 (MD 62210) MSN 30031491
• ERAZER Beast X25 (MD 62215) MSN 30031375
• ERAZER Beast X25 (MD 62259) MSN 30031744
• ERAZER Beast X25 (MD 62259) MSN 30033071
• ERAZER Beast X25 (MD 62259) MSN 30033753
• ERAZER Beast X25 (MD 62273) MSN 30031824
• ERAZER Beast X25 (MD 62274) MSN 30031832
• ERAZER Beast X25 (MD 62308) MSN 30031980
• ERAZER Beast X25 (MD 63805) MSN 30031692
• ERAZER Beast X25 (MD 63835) MSN 30031784

MEDION-GM7ZG7P oemsevtool.exe
the serial number starts with GM7ZG7P

RTX3070, THX audio enhancement

• ERAZER Beast X25 (MD 62182) MSN 30031235
• ERAZER Beast X25 (MD 62182) MSN 30031236
• ERAZER Beast X25 (MD 62182) MSN 30031674
• ERAZER Beast X25 (MD 62214) MSN 30031374
• ERAZER Beast X25 (MD 62258) MSN 30031762
• ERAZER Beast X25 (MD 62258) MSN 30033070
• ERAZER Beast X25 (MD 62258) MSN 30033700
• ERAZER Beast X25 (MD 62307) MSN 30031969
• ERAZER Beast X25 (MD 63875) MSN 30031783

MEDION-GM7ZN8P oemsevtool.exe
the serial number starts with GM7ZN8P

RTX3080, Soundblaster audio enhancement

• ERAZER Beast X25 (MD 62259) MSN 30033071
• ERAZER Beast X25 (MD 62273) MSN 30032460
• ERAZER Beast X25 (MD 62273) MSN 30032461
• ERAZER Beast X25 (MD 62273) MSN 30033559
• ERAZER Beast X25 (MD 62274) MSN 30033580
• ERAZER Beast X25 (MD 62388) MSN 30033309
• ERAZER Beast X25 (MD 63965) MSN 30032187

MEDION-GM7ZN7P oemsevtool.exe
the serial number starts with GM7ZN7P

RTX3070, Soundblaster audio enhancement

• ERAZER Beast X25 (MD 62182) MSN 30033045
• ERAZER Beast X25 (MD 62182) MSN 30033046
• ERAZER Beast X25 (MD 62258) MSN 30033070
• ERAZER Beast X25 (MD 62387) MSN 30033306

If the incorrect sound playback results from another error, you can find more possible solutions on this Microsoft page.

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The information in this article refers to:

• MEDION ERAZER Beast X25

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Review Date: 2023-02-10