About drjohnsmith

@Fishtown    Do you have any other thoughts please.    I think I've followed your suggestions,  but im a bit rusty at this sort of stuff,      ... View more

Sarcasumm ? I was being sincere    I help on a few support forums , and know the pressure.  ... View more

Thank you , your sence of honour is impressive.  i thought there was only one device manager in W11,  but despite , me and the original replier talked about that , but you mentioned device manager again so thought I'd better check there is not another ..  been a few decades sincevi was at university doing PhD and having to tangle with things like bios. My desire to double check im understanding is because I depend on the lovely laptop, and dont want to break, it further,  I am only talking on this forum as i understand it has the most profesional level of support,        The first reply says to re install and or disable drivers, which is via the device manager , I think, unless you think I should do that another way  Thanks for your time  ... View more

Thank you for clarifying the how to get into bios .   You say  Firmware /System Update in Device Manager.   Which device manager ?       The windows device manager is what the previous poster was talking about and I've reported back on how that went .   Is there another device manager you mean ?  ... View more

Thank you for the kind support.   If you remember , the manual is for w10, and I'm on w11 with uefi .     I was wondering the difference as I know the bios protection is enhanced   I have from w11 used the gui mode to go into these new gui based bios ,     I have no video bios settings on this medion     Any chance you have some experience on these laptops ?     .I'm wondering do I need to change the bios , as this is dated 2019, the same as the manual date.  ... View more

Any suggestions as to how to get into the bios on the laptop running w11 ?  ... View more

Thanks for the links   The control centre does not run in w11, it says starting but never actually pops up. .  The driver pack , calls up a dos shell , most of the installs come up pink , and do not install   The Nvidia web site drivers make no difference. ... View more

Thank you     I'll give it another go.   Pity on lack of driver package for the laptop in w11, it is more than capable of supporting w11 very well, but I guess lthis is the risk one takes in not spending g a fortune on the laptop initially.   As I remember , I had a BSOD when the os updated, till it installed the nvivia drivers, and confusingly, the nvidia drivers give the error, but the normal graphics works,   It's a pity as it has stopped the video over usb c working.   ... View more